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Ken Ganley Ford Norton

Norton, OH

4.8
3,139 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,139 reviews

June 09, 2021

They did a great job always will come back Service is great the people are great I’m glad I go there For service and purchase More

by Pete.kruft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Ken Ganley Ford Norton responded

Thank you, Pete, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ganley Ford!

June 08, 2021

Paul was very professional and friendly. When we brought up a concern about our hood about paint bubbling he researched said was under warranty and who we need to call to schedule to get it fixed. He was gr More

by A Szuch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Asano
Jun 08, 2021 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience, and it's great to hear that Paul was so helpful to you. We look forward to working with you again!

Jun 10, 2021 -

Ken Ganley Ford Norton responded

Hi A, we're happy you found Paul to be so supportive during your experience here at Ganley Ford Barberton. We are always more than happy to assist you if anything else comes up. Take care!

June 07, 2021

Top notch service as always. Drew is an honest, trustworthy, no gimmicks advisor. To me that makes driving past a few closer dealers to Ganley well worth it! More

by marc.pfeiffer.756
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Erdman
Jun 08, 2021 -

Ken Ganley Ford Norton responded

Marc, Thank you for your very kind review. Drew and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ganley Ford.

June 07, 2021

I have been here several times in the past and this team is phenomenal, I appreciate the quality and honesty for the service they give More

by ministerarelia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew
Jun 08, 2021 -

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience working with Drew here at Ganley Ford. We appreciate your business and hope to see you again soon!

June 07, 2021

Fulton is my preferred advisor although all are great guys. I had oil on the floor of my garage the day after service. It was not a leak but I am disappointed that the chassis was not wiped down if there More

by COFFIELDCJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Ken Ganley Ford Norton responded

Thank you for choosing Ganley Ford, your feedback and rating mean a lot to us. We're glad Benya was able to help, and we hope to see you again!

June 07, 2021

A group of friendly staff that will answer any questions you may have to ask and they give good advice. I plan on going back for more service. More

by Ngraham566
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Asano
Jun 08, 2021 -

Ken Ganley Ford Norton responded

We appreciate your business and our team looks forward to serving you again soon!

June 07, 2021

Always fast and friendly. They helped me get my car where I needed it to be; quick and clean with explanations about everything they were doing. More

by Matt L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Asano
Jun 07, 2021 -

Ken Ganley Ford Norton responded

Hi Matt, we are happy to hear that you always receive fast and friendly service whenever you visit Ganley Ford! Thank you for your continued business & thank you for the 5 star review!!

June 07, 2021

I am always treated very well when at Ganley Ford....the Service and Parts Department I would dare to say are the best in Northeast Ohio....my hats off to John Kirchenbauer and his highly skilled staff!! More

by Waymonwbrownsr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carly Neubert
Jun 07, 2021 -

Ken Ganley Ford Norton responded

We are pleased to hear that you continue to have a positive experience each & every time that you visit Ganley Ford! We agree that John Kirchenbauer & his department are the best!! We really appreciate your continued business & thank you for this kind 5 star review!

June 06, 2021

I am so pleased with the service and the work that Ganley service department and employees did for me. I will be returning for further services. More

by sha wills
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Asano
Jun 06, 2021 -

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear Paul and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Jun 09, 2021 -

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear Paul and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 05, 2021

Very friendly and attentive, answered me back promptly. I received a good value for my trade in. I would use Ganley Ford again. And recommend them. More

by jeanferrara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2021 -

Ken Ganley Ford Norton responded

Jean, Thank you for your business and this review. We're happy to hear Franco and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Jun 06, 2021 -

Ken Ganley Ford Norton responded

Hi Jeanferrara, thanks for your praise and kind comments about our team. Thanks again for the recommendation, and have an amazing day!

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