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Ken Ganley Ford Norton

Norton, OH

Overview
Employees
Reviews
Vehicles
4.8
3,218 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,218 reviews

July 10, 2021

They heeded my list of things to be addressed in a timely manner and kept me apprised of problems and progress and allowed me to consider options. More

by Swasick
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Asano
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Jul 10, 2021 -

Swasick responded

good job

July 10, 2021

I bought a 2021 Ford Ranger. Desmond Norvell was the salesperson. Excellent customer service. Very nice folks. Highly recommend this dealership. Great place to buy a vehicle. More

by marshall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carly Neubert
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Jul 10, 2021 -

Ken Ganley Ford Norton responded

Thank you, Marshall, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. Congratulations on your new vehicle! We will share your comments with our team, and we look forward to working with you again.

July 10, 2021

Great Dealership! We got a really good deal on a Explorer with low miles and no issues! Will definitely recommend this dealership to others! Thank you for the great deal Ganley and Franco! More

by kstump2011
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2021 -

Ken Ganley Ford Norton responded

Thank you for your business and this review! We're happy to hear that Franco was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We appreciate your recommendation and hope you enjoy your Explorer!

July 09, 2021

Got me in a beautiful 2020 Ford Fusion within only a couple hours, very friendly staff, even figured out how to get me within my monthly budget. More

by AshHav
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2021 -

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ganley Ford! It's great to hear our team helped you select a beautiful Fusion within your budget in a timely manner. We appreciate your business and hope to see you again soon!

July 08, 2021

My mom and I were traveling in her RV, far from home, when the check engine light came on. We pulled in, and within 2 minutes, Kyle was diagnosing the problem. They took an unscheduled hour to make sure More

by Stephanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle, Mark I, large truck service
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Jul 09, 2021 -

Ken Ganley Ford Norton responded

We are very happy, Stephanie, to have provided you and your mom with such a positive experience! We sincerely value your business and look forward to your next visit.

Jul 10, 2021 -

Ken Ganley Ford Norton responded

Hi Stephanie, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

July 08, 2021

Quick, easy and friendly staff no complaints. Put coffee back out for their waiting. Prices seemed to be higher than other dealers but service was faster More

by Kurtbarger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Asano
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Jul 08, 2021 -

Ken Ganley Ford Norton responded

We appreciate your business and our team looks forward to serving you again soon!

July 08, 2021

I am a return customer and all involved with this latest purchase were professional and able to make me a solid deal on this vehicle. More

by jklusty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Pangburn
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Jul 09, 2021 -

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

Jul 10, 2021 -

Ken Ganley Ford Norton responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 08, 2021

Have been dealing with them for 4-5 years, always excellent service. Was happy to have ride to dealership to pick up car this last time, really helped. More

by Helendaltonoh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2021 -

Ken Ganley Ford Norton responded

Thank you, Helen, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 08, 2021

Very polite and informs you what u may need on your car filter and tire wise! Very informative. Washed the car and made sure I was happy with there work! More

by Marty krunich
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2021 -

Ken Ganley Ford Norton responded

Thank you, Marty, for choosing Ganley Ford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 07, 2021

Ganley Ford treated me right when it came to buying my new vehicle. Tony Z. and Matt P. worked with me, and I am hard to please. Trade in price was good, new vehicle price was fair given the market. Thank More

by YerSister
Recommend Dealer
Yes
Employees Worked With
Tony Zuppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2021 -

Ken Ganley Ford Norton responded

Thank you! Tony, Matt and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ganley Ford.

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