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Ken Ganley Ford Norton

Norton, OH

4.8
3,139 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,139 reviews

May 16, 2021

Love your door to door service I hope it continues after the pandemic. Never used Ganley until March 2020 and always have used a Ford dealer on all my past Fords More

by Kayze1109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Asano
May 16, 2021 -

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 16, 2021

I've bought many vehicles here and plan to buy here in the future. Ford is my vehicle of choice and Ganley is my dealership of choice. More

by MMCABE9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Asano
May 16, 2021 -

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ganley Ford.

May 15, 2021

Courteous staff, over priced though.Desmond is a great Courteous staff, over priced though. Desmond is a great salesperson. Waited too long for paperwork even though I had appointment. I purchased 3 cars More

by Kmespy915
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2021 -

Ken Ganley Ford Norton responded

It's great to hear that Desmond was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ganley Ford!

May 14, 2021

I saw the 08 Mercury Grand Marquis listed from Ganley I saw the 08 Mercury Grand Marquis listed from Ganley Ford on Car Fax. I called them for information on car. They told me how clean and good shape i More

by Uncle Bob
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Zuppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Ken Ganley Ford Norton responded

Thank you, Bob, for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

May 14, 2021

All was good with the service and the nice service department.All was kind and helpful when i get anything done in the service department More

by SSVCHEVY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2021 -

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ganley Ford.

May 13, 2021

Insurance claim. Only reason not getting 5 starts is there were items that did no get fixed in first trip and had to schedule a second appointment that took 13 days to complete. More

by Rschmittjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Ken Ganley Ford Norton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

May 12, 2021

Great place great service great people all around a awesome visit will go back when I need a new one this place was awesome for the whole experience More

by Hough0812
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Ken Ganley Ford Norton responded

Thanks for your feedback on your recent visit to Ganley Ford. We're glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

May 11, 2021

Always do an amazing job. Everyone is so friendly Scott kept me up to date. my car was clean & ready to go when they said it would be More

by amandadaily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Ken Ganley Ford Norton responded

Thank you for taking the time to leave us this fantastic, five-star review, Amanda! We are very happy to hear that Scott provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 10, 2021

Great friendly service. Experts in diagnosing my problem. Had the car back to me in a couple days. Even had a free car wash thrown in. More

by Ranger Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Ken Ganley Ford Norton responded

Thank you so much, Mike, for your kind words, and for taking the time to leave us this wonderful feedback!

May 10, 2021

Also great customer service and makes u feel like ur very appreciated. I would always and have many times recommend Gangley Ford for a new or used vechile and for service on any vechile. More

by rmontague58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

rmontague58 responded

Thanks again team for an other great job well done!

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