Back

Ken Ganley Ford Norton

Norton, OH

4.8
3,139 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
Contact Dealership

2835 Barber Rd

Norton, OH

44203

Directions

By Type

Showing 3,139 reviews

May 08, 2021

Great customer service everyone was so nice and friendly and everything was done in a timely matter. They explained everything to me to about what they did to my vehicle. More

by Cindy Hess
Recommend Dealer
Yes
Employees Worked With
Paul Asano
May 10, 2021 -

Ken Ganley Ford Norton responded

Thank you, Cindy, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 07, 2021

Reliable, dependable, fast, efficient, trustworthy, friendly, courteous, and most of all, professional! We drive across the county to take advantage of the service and it's worth it. More

by Vanowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Erdman
May 10, 2021 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 07, 2021

We brought our car in for a recall. The guys were very nice and completed the work quickly! Car wash was a nice gesture. Thanks!!!!! More

by JDWCROC7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Ken Ganley Ford Norton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ganley Ford!

May 06, 2021

You guys did an awsome job on my car i will be sending family and friends to your shop and car lot thank you all More

by Hortonlashawn45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Asano
May 06, 2021 -

Ken Ganley Ford Norton responded

Shawn, Thanks for sharing your thoughts about your experience with Ganley Ford. We appreciate your business and hope to see you again soon!

May 06, 2021

Great people to work with! Franco was great! First time buyer with them and was dealt with very professionally. Would deal with them again! A+ More

by Michaelwohlwend
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Franco here at Ganley Ford.

May 06, 2021

Paul was very helpful and accommodating. I really appreciate him taking the time to help me with financing and ensuring I had a loaner vehicle. More

by TPHILLIPS6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Asano
May 07, 2021 -

Ken Ganley Ford Norton responded

We appreciate your business and our team looks forward to serving you again soon!

May 05, 2021

Always happy going to this dealer. Great work on time. Feel like a member of ford. will come back and recommend them to everyone I can More

by lugnutdan1142
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Asano
May 05, 2021 -

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 05, 2021

Great experience with Ganley Ford. I searched far and wide for the specific truck I wanted (I’m from North Dakota) and found my truck here at Ganley Ford. After inquiring on the truck, I was quickly met More

by tlancaster47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Zuppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Ken Ganley Ford Norton responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new truck! All of us at Ganley Ford are glad to have you as a customer.

May 05, 2021

Everyone has been very helpful since getting my new car. After having my interior and exterior treated it looks beautiful. Thank you so much for the help and recommendations. More

by Shauna S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kneebusch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Detailing Department , Carly Neubert
May 05, 2021 -

Ken Ganley Ford Norton responded

Thank you, Shauna, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ganley Ford.

May 05, 2021

Andrew listened to and addressed my concerns, provided information and pricing on additional recommended work, and kept me up-to-date on the progress of the work being done. More

by CDECENZO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Erdman
May 05, 2021 -

Ken Ganley Ford Norton responded

Thank you for the kind words for Andrew in our service department! We look forward to sharing your compliments with him and don't hesitate to let us know if we can be of further assistance.

...
187
...