Ken Ganley Ford Norton

The staff at Ganley makes me feel important they are very nice to you and listen to my concern and do a very well check on your vehicle nice to you and listen to my concern and do a very well check on your vehicle More

Exceeded expectations. Great detail on everything including time. Was made aware of additional future maintenance which is helpful. Cost could be more efficient, otherwise excellent. including time. Was made aware of additional future maintenance which is helpful. Cost could be more efficient, otherwise excellent. More

Started out with a good experience in parts department. I ordered a new key fob and key for my car. I was contacted twice on updates. When part came in I was informed and transferred to service an appointmen ordered a new key fob and key for my car. I was contacted twice on updates. When part came in I was informed and transferred to service an appointment was set up. I called back later and asked to add a oil change the girl said no problem. I arrived at dealership for appointment and headed to the waiting room. Sorry there was no coffee not dealers fault. I returned to service department and mentioned that one of my tires had a slow leak and again I was told no problem. Everything was taken care of and was sent on my way with a good experience from all..they are staffed with friendly and courteous employees. More

The dealership is great. The people are friendly and helpful. I have one suggestion is when they know that a nonford vehicle is in for and oil change that they have the filters ready and don't have the helpful. I have one suggestion is when they know that a nonford vehicle is in for and oil change that they have the filters ready and don't have the customer wait two to three hours for a oil change and rotate. More

Paul is awesome. I made a post on Facebook. I am upset I got a promo car or whatever it is called. I would have never did the deal but Paul’s customer service have made me feel comfortable and likely to do got a promo car or whatever it is called. I would have never did the deal but Paul’s customer service have made me feel comfortable and likely to do business in the future. More

I have been to other dealership service departments and Ganley tops them all!! Very courteous, knowledgeable, quality workmanship, and vehicle is always done on time!!!! Ganley tops them all!! Very courteous, knowledgeable, quality workmanship, and vehicle is always done on time!!!! More

Great place to buy cars, and to have them serviced. Everyone was considerate, helping to explain what Needs to be done and the cost. We were Pleased. Everyone was considerate, helping to explain what Needs to be done and the cost. We were Pleased. More

I have bought 3 cars from Ganley and have had good experiences with each of my purchases. Austin was very courteous and attentive. I would consider buying another vehicle from Ganley in the future. experiences with each of my purchases. Austin was very courteous and attentive. I would consider buying another vehicle from Ganley in the future. More

During Covid restrictions I was unable to come to the dealership. The service department came and picked up my car and brought it back. They even washed it for me. I really appreciated It. dealership. The service department came and picked up my car and brought it back. They even washed it for me. I really appreciated It. More

The transaction went very smoothly thanks to the great salesperson. Franco was very helpful in finding the exact Explorer we wanted. We would recommend him to our friends and family. salesperson. Franco was very helpful in finding the exact Explorer we wanted. We would recommend him to our friends and family. More