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Ken Ganley Ford Norton
Norton, OH
3,160 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,160 reviews
November 14, 2020
I want to thank Franco for his attention to us in purchasing my new car. He set my car up with my iPhone so I didn’t have to do it. He was very professional and has wonderful customer service skill purchasing my new car. He set my car up with my iPhone so I didn’t have to do it. He was very professional and has wonderful customer service skills. He introduced me to the Parts Dept and to the Service Dept. I love my new car! More
by andersonsha35
November 13, 2020
Handled himself with dignity and patience. Thanks for your willingness to go beyond. Made a correction that solved the dealership problem, and made it right. your willingness to go beyond. Made a correction that solved the dealership problem, and made it right. More
by msedmom3
Employees Worked With
Aaron Forsythe
November 12, 2020
Excellent service. I only had a 4 hour window to get work done on my Transit wheelchair van. Ganley did a fantastic job of getting it done within the window. work done on my Transit wheelchair van. Ganley did a fantastic job of getting it done within the window. More
by p_spadafino
Verified CustomerNovember 11, 2020
I feel very pleased with the work that was completed. Fulton kept me informed about the process and the pricing. I was also accommodated with a courtesy car so that I could continue to work and my client Fulton kept me informed about the process and the pricing. I was also accommodated with a courtesy car so that I could continue to work and my clients could be comfortable getting in and out of a vehicle. More
by Jackuelyn Towne-Roese
Employees Worked With
November 11, 2020
Great job and costumer service as always!! You all do great work and are so kind every time I come in to get my car worked on. great work and are so kind every time I come in to get my car worked on. More
by DANC4EVER87
Employees Worked With
Other Employees :
John Asano, Paul Asano
November 10, 2020
The process was very fast and easy! Franco had everything ready and in order when we got there. All I had to do was sign the paperwork. Very friendly! ready and in order when we got there. All I had to do was sign the paperwork. Very friendly! More
by Mandi1
Employees Worked With
November 09, 2020
This was the best car buying experience I have ever had. Our salesman was very professional and made sure we got the best deal possible. They have my business for every car we buy from here on out. Thanks g Our salesman was very professional and made sure we got the best deal possible. They have my business for every car we buy from here on out. Thanks guys. Awesome experience. More
by cole.scott43
Employees Worked With
November 07, 2020
The only experience I’ve had with Ganley Ford has been with your truck service department. Everyone from Mark to all your service technicians are a great crew, very professional, service is great, done co with your truck service department. Everyone from Mark to all your service technicians are a great crew, very professional, service is great, done correctly and in a timely manner. More
by Dom
Employees Worked With
Mark and techs that work that department
November 07, 2020
My recent experience with Ganley Ford was a most pleasant one. The staff, especially Aaron, were very professional and knowledgeable. I was completely satisfied with the sales transaction. I would definit one. The staff, especially Aaron, were very professional and knowledgeable. I was completely satisfied with the sales transaction. I would definitely recommend this dealership to family and friends! More
by poconnor147
Employees Worked With
Other Employees :
Sean Pangborn, Staci Stonestreet, Aaron Forsythe
November 06, 2020
Very helpful employees that are kind and welcoming. Clean service area with covid precautions being taken. Great service and is a place that I'm happy to come back to. service area with covid precautions being taken. Great service and is a place that I'm happy to come back to. More
by Meganew26
Employees Worked With
Paul Asano
