Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ken Ganley Ford Norton
Norton, OH
3,139 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,139 reviews
September 17, 2020
Called they got me in same day for an oil change and service. In and out in one hour or less. I had a question that Paul helped me with. did a great job thanks. service. In and out in one hour or less. I had a question that Paul helped me with. did a great job thanks. More
by thetucks
Verified CustomerEmployees Worked With
Paul Asano
September 16, 2020
Did not return my call. Had to call three times. They did get me in for repair, was completed within an hour. Very cooperative and respectful. get me in for repair, was completed within an hour. Very cooperative and respectful. More
by Thor
Employees Worked With
Mark, Truck Dept. service manager.
September 15, 2020
The Ganley Ford service department was nice to work with. Scheduling was easy and they were friendly when I showed up for my appointment. The quick turnaround was appreciated! Scheduling was easy and they were friendly when I showed up for my appointment. The quick turnaround was appreciated! More
by KMIXELL
Employees Worked With
Paul Asano
September 15, 2020
Ganlys service department is a great group of people; they always go the extra mile for their customers. Ganley's service department keeps me informed the status of our vehicles and they always have our they always go the extra mile for their customers. Ganley's service department keeps me informed the status of our vehicles and they always have our vehicles ready when they say they will be ready. More
by BHECKLER
Employees Worked With
Other Employees :
John Asano, Paul Asano
September 14, 2020
They have treated me decently with the last two leases I've had. Friendly salespeople and not a long dragged out time signing the papers. I've had. Friendly salespeople and not a long dragged out time signing the papers. More
by oesistar
Employees Worked With
September 11, 2020
Always a good experience at Ganley. Franco was very helpful. I knew what I was looking for and he had everything ready to go upon my arrival. I was out the door within 30 minutes! Thank you Franco an helpful. I knew what I was looking for and he had everything ready to go upon my arrival. I was out the door within 30 minutes! Thank you Franco and the entire Ganley team! More
by abaringer15
September 10, 2020
I had a coupon tht made the price reasonable. I bought my car from there and I am familiar with the staff at this location. my car from there and I am familiar with the staff at this location. More
by JENEAJ
Employees Worked With
September 10, 2020
My experience with Ganley has been with the service department. Service advisors have always been courteous and knowledgeable. Paul Asano has been my advisor for my most recent visits. department. Service advisors have always been courteous and knowledgeable. Paul Asano has been my advisor for my most recent visits. More
by Gary Wiley
Employees Worked With
Paul Asano
September 07, 2020
They was just polite and listened to me tell about my car being stolen and the ripped out my cArpet and they was able to put all back together being stolen and the ripped out my cArpet and they was able to put all back together More
by CRC3140
September 07, 2020
I was very helpful when we’re buying parts Ganley is just a very very good leader ship we enjoy doing business with them at equipment sales and service they are the best a very very good leader ship we enjoy doing business with them at equipment sales and service they are the best More
by ESS forkliftESS forklift
