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Ken Ganley Ford Norton
Norton, OH
3,139 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,139 reviews
March 17, 2020
Service Center - Great Service Brought my new Escape in for its first oil change and m first time at Ganley. Great people, great service, clean and all around wonderful experience. Brought my new Escape in for its first oil change and m first time at Ganley. Great people, great service, clean and all around wonderful experience. Thank you More
by amy.boettin
Employees Worked With
Paul Asano
March 17, 2020
5 Starts Service Fantastic service. Every time I go there I am treated with respect and am spoken to kindly. Excellent service, fast, and friendly. The booking online Fantastic service. Every time I go there I am treated with respect and am spoken to kindly. Excellent service, fast, and friendly. The booking online was fast and easy. More
by wialbino
Employees Worked With
March 16, 2020
We are always confident our vehicle will be repaired properly and timely by your service department. We have been using your service since we purchased our vehicle in 2014. Everyone is friendly and prof properly and timely by your service department. We have been using your service since we purchased our vehicle in 2014. Everyone is friendly and professional. . More
by Jgoodyjo
Employees Worked With
Paul Asano
March 16, 2020
Fantastic service. Every time I go there I am treated with respect and am spoken to kindly. Always recommending this place to everyone I know! Thanks again Paul for making sure my car is taken care of! with respect and am spoken to kindly. Always recommending this place to everyone I know! Thanks again Paul for making sure my car is taken care of! More
by ALEXIS
Verified CustomerEmployees Worked With
Paul Asano
March 15, 2020
Exceptional Customer Service! Highly recommend working with Desmond Norvell & the Ganley Ford team. No pressure sales, exceptional customer service and a very relax atmosphere! B Highly recommend working with Desmond Norvell & the Ganley Ford team. No pressure sales, exceptional customer service and a very relax atmosphere! Both the sales manager and the finance manager are to be held in high regard for their customer servitude. More
by Ben B
Employees Worked With
March 14, 2020
Came in for a recall I called in the day earlier and asked if I could get an oil change I was told ok. They told me the day I took my car in it would be couple hours and they were right about the time. asked if I could get an oil change I was told ok. They told me the day I took my car in it would be couple hours and they were right about the time. More
by Rick Fox
Employees Worked With
March 14, 2020
Good experience Always enjoy dealing with the sales people at Ganley Ford Norton. Honest, friendly and helpful. I do not look elsewhere for my car buying/leasing. Always enjoy dealing with the sales people at Ganley Ford Norton. Honest, friendly and helpful. I do not look elsewhere for my car buying/leasing. More
by scott b
March 13, 2020
Friendly people and excellent repair work! The job was minimal so I waited for work to be complete. My only complaint is that comfortable seating was not provided. minimal so I waited for work to be complete. My only complaint is that comfortable seating was not provided. More
by lindahartman77
Employees Worked With
John Asano
March 12, 2020
My husband and I have used Ganley Ford numerous times in the past. As always, had a great experience. Samuel Adrian is the best. Samuel is very professional and had friendly. the past. As always, had a great experience. Samuel Adrian is the best. Samuel is very professional and had friendly. More
by Alecia
