Ken Ganley Ford Norton

Very satisfying, I left with exactly what I wanted. I was greeted right st the door by Sam Adrian, he was super polite and extremely helpful. He did a great job of figuring out what my needs were and th I was greeted right st the door by Sam Adrian, he was super polite and extremely helpful. He did a great job of figuring out what my needs were and then helping me to find the best vehicle from there. He did an amazing job of making me feel like a part of the buying process and did all that he could to make sure that I had left happy. He was friendly all throughout and frankly couldn’t have done a better job at each stage of the purchase. More

Overall, good experience. Normal car buying experience, they are willing to work with you and will reward you if you do your research. Multiple people get involved and will rea Normal car buying experience, they are willing to work with you and will reward you if you do your research. Multiple people get involved and will reach out to you and they were all very friendly. Overall good staff and fixed any issues I had in a timely manner. Also, they follow up with you to make sure you're still satisfied with the purchase (which I am). More

Patient and friendly Everyone was super friendly, and listened when I said I wanted options. They showed me what I asked to see even if they knew my selection wasn't poss Everyone was super friendly, and listened when I said I wanted options. They showed me what I asked to see even if they knew my selection wasn't possible. I had a very hard time making my final decision, and Sam and the others involved were extremely patient waiting for me to do so without any pressure. Sam also spent time with me showing me how things work after the purchase was made. I definitely would go back. More

Purchase of used Lincoln MKZ We typically avoid visiting a car dealership due to the normal pressure you receive from sales rep/manager/finance manager etc. However, spur of the We typically avoid visiting a car dealership due to the normal pressure you receive from sales rep/manager/finance manager etc. However, spur of the moment...we stopped by Ganley Ford to look at a MKZ we saw on the lot. We were greeted by Desmond (Norvell). What a professional!! the perfect experience. No pressure, answered every question we had, even some we didn't ask... Desmond gave us room to breath while we contemplated our purchase. I would highly recommend Ganley Ford, Desmond, and the Team. We will be calling them again on our next purchase.... -Jason & Jax September 2018 More

Franco was a great salesman. Everyone was very kind and wanted to make sure that we was happy, they did not push us toward anything that we did not want. We will definitely be bac Everyone was very kind and wanted to make sure that we was happy, they did not push us toward anything that we did not want. We will definitely be back to purchase our next vehicle. ? We love our new ride. Thank you Franco, we have been telling people to go to you guys. I am sorry I can't recall the bankers name he was great,I would give him 5 stars also More

Undisclosed carfax info Brought car with undisclosed damage now I’m screwed not knowing if the car is safe for me and my family.ganley only recommendation is take this issue Brought car with undisclosed damage now I’m screwed not knowing if the car is safe for me and my family.ganley only recommendation is take this issue up with carfax. It’s only been 3 weeks since I brought the car.all I asked for is the auction contact info so I can find out exact details on the frame and structural damage and see if it minor. they have have yet to try themselves to find out how this got missed during the car deal or get me any auction dealer info thanks Ganley Ford 👍 More