Ken Ganley Ford Norton

Great experience, very friendly and helpful! I found our Escape on the dealer's website and made an appointment to take a test drive. The vehicle was sitting ready to go in front of the dealershi I found our Escape on the dealer's website and made an appointment to take a test drive. The vehicle was sitting ready to go in front of the dealership when we got there. We were greeted at the door and ushered to our salesman - Karl. We took a test drive on the Escape we wanted and also in another that was a possibility. We chose a red Escape Titanium, made our deal, and drove it away. They included a free oil change and a detailing, which I'm sure we'll use. Thanks to Karl and general manager Tom More

Staff was friendly great service Franco was my salesperson for my car was great very friendly and helpful. Made sure the process was smooth and i understood everything! Very happy car Franco was my salesperson for my car was great very friendly and helpful. Made sure the process was smooth and i understood everything! Very happy car owner:) More

Great experience Thanks to Franco Casalinova, he mad my experience at Ganley quick and easy. I would recommend going to see him if you are looking for a new or used ve Thanks to Franco Casalinova, he mad my experience at Ganley quick and easy. I would recommend going to see him if you are looking for a new or used vehicle. More

Advanced Technolgy Savy Buying a new car requires knowledge beyond the car itself. Mark was able to integrate our iPhone with Ford so we could enjoy all the features before d Buying a new car requires knowledge beyond the car itself. Mark was able to integrate our iPhone with Ford so we could enjoy all the features before driving off the lot. This made the trip home all that more enjoyable. More

Francos’ Da Man! Franco’s excellent sales support, attention to detail and friendliness made for a wonderful experience! This was our third car purchase at this dealer Franco’s excellent sales support, attention to detail and friendliness made for a wonderful experience! This was our third car purchase at this dealership, they never disappoint! This one was over the top! More

Terrific service Thanks to Franco for the outstanding service, will definitely be a repeat customer. Got a great deal and and was not stuck in the dealership long at a Thanks to Franco for the outstanding service, will definitely be a repeat customer. Got a great deal and and was not stuck in the dealership long at all after the deal was done. More

Nice day car shopping I met Franco today and had a very nice experience with him! He worked with me to get me out of my lease and into something comparable! I can't wait to I met Franco today and had a very nice experience with him! He worked with me to get me out of my lease and into something comparable! I can't wait to see what the future holds with me new Escape! Thank you! More

Poor Customer Service Had an issue with a water pump on a truck that was bought by my 19 year old son. The truck was off the lot less then a week. Called and spoke to three Had an issue with a water pump on a truck that was bought by my 19 year old son. The truck was off the lot less then a week. Called and spoke to three diffferent managers and not one of them wanted to make the situation right. Offered to split the cost of the repairs 50/50. Mind you the water pump is under warranty. Not one time did anyone say, we are sorry please bring the truck back and we will get it fixed. I had to take the truck to ANOTHER Ford dealership. The attitude, the disrespect, and the none caring of the staff is very disappointing. My son loves his Ford but I can guarantee we will never buy from your dealership again. Which is to bad, we are looking to buy two new trucks at the beginning of the year. More

Great dealer. I have bought two vehicles from Ganley Ford. Very nice and professional staff. Definitely recommended to anyone looking for a nice car and great deal. I have bought two vehicles from Ganley Ford. Very nice and professional staff. Definitely recommended to anyone looking for a nice car and great deal. More

Great Experience This is my third vehicle from Ganley and my family’s seventh vehicle. I won’t go anywhere else. See Franco when you get there. This is my third vehicle from Ganley and my family’s seventh vehicle. I won’t go anywhere else. See Franco when you get there. More