Ken Ganley Ford Norton

Desmond Norvell best salesman I ever had and trust me I've dealt with a lot of them both a new car I was out of there a little over 1 hour thank you I've dealt with a lot of them both a new car I was out of there a little over 1 hour thank you More

Friendly Very friendly people to deal with. No pressure and very attentive to my needs. Had no problem answering my questions. Nice selection of vehicles to ch Very friendly people to deal with. No pressure and very attentive to my needs. Had no problem answering my questions. Nice selection of vehicles to choose from. More

Service department was fantastic. I believe Scott is who assisted me with my repairs. I was updated during the process. Very good experience as always. assisted me with my repairs. I was updated during the process. Very good experience as always. More

Detailing my Journey After Jeff and Mark detailed our motorhome decided to.habe my 2013 Journey done. Looks brand new. In fact used my Journey to carry my friends an the After Jeff and Mark detailed our motorhome decided to.habe my 2013 Journey done. Looks brand new. In fact used my Journey to carry my friends an they could not believed how it looked. With only 41000 miles I will be having journey done again. THANKS FOR MAKING MY JOURNEY LOOK NEW AGAIN. The Skelley's More

Buying experience was good Purchased a nice vehicle at a fair market price. My Salesman, was cordial and answered my questions. This is the third vehicle purchased at Ganley Purchased a nice vehicle at a fair market price. My Salesman, was cordial and answered my questions. This is the third vehicle purchased at Ganley. More

Nice People, nice facility! Sam Adrian welcomed me right away and he was very friendly and helpful, I was determined to lease a new car that day and although it took nearly 4 hou Sam Adrian welcomed me right away and he was very friendly and helpful, I was determined to lease a new car that day and although it took nearly 4 hours to complete the deal I was well pleased with Sam and John Chapman and also Craig Douglas the Finance Guy. More

New Escape Purchase Met quickly at door and treated professionally. Test drove new Escape, loved it! Color wanted was not available on lot but was located for me. Met quickly at door and treated professionally. Test drove new Escape, loved it! Color wanted was not available on lot but was located for me. More

New Edge Lease Everyone at the dealership was more than helpful in handling all the details of our purchase (lease). We are happy with our new Edge & confident that Everyone at the dealership was more than helpful in handling all the details of our purchase (lease). We are happy with our new Edge & confident that the staff at Ganley is only a phone call away if we should have further questions. More

Vehicle Diagnosis On August 29, 2019, I brought my vehicle (2013 Ford Escape) in to be checked for problems starting and wipers coming on and unable to turn off. I was On August 29, 2019, I brought my vehicle (2013 Ford Escape) in to be checked for problems starting and wipers coming on and unable to turn off. I was then told by the Service Advisor that the battery needed replaced and so did the connection cables. I agreed to have this work done which it was. I then was advised that the Multi-Point Inspection showed a major flaw in the transmission/gaskets. I had planned to leave that afternoon for vacation in Hilton Head, SC and was told it would not be a good idea to take the vehicle and if I was planning on keeping it to just drive it locally. I then left and decided to rent a vehicle the trip. When I returned home, I then took my Escape to a friend who has his own auto service business. I explained what the Service Advisor told me and asked that he run the same test, which he did. I was then advised that there was absolutely nothing that showed up concerning the transmission on the Multi-Point Inspection test other than he advised to have my spark plugs replaced due to the vehicle having 98,000 miles and have never been changed. I have since drove my vehicle to numerous places - including a 7 hour trip to Pennsylvania and have had no problems - no indicator lights coming on, etc. Please note that I am NOT accusing anyone of wrongdoing. I think the technician may have been mistaken or the wrong error codes came up. Also note we have bought our vehicles in the past from your dealership and just purchased two more this past summer. More