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Ken Ganley Ford Norton

Norton, OH

Overview
Employees
Reviews
Vehicles
4.8
3,166 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,166 reviews

March 31, 2024

Service staff is quick and helpful. Appreciate the reminders (for upcoming recommended service) and feedback on my vehicle's condition/wear. More

by John
Recommend Dealer
Yes
Employees Worked With
Aaron Forsythe, Aaron Forsythe
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Mar 31, 2024 -

John responded

A

Mar 31, 2024 -

Ken Ganley Ford Norton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Norton, John, we look forward to having you as a valued customer for many years to come!

March 29, 2024

Devan was very professional. The work was done well and the wash looked great. The work was done promptly and progress and issues were communicated very well. More

by steiner.p.15
Recommend Dealer
Yes
Employees Worked With
Deven Legg, Deven Legg
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Mar 30, 2024 -

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that Devan had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Norton to be a positive one. Please don't hesitate to reach out if you need anything else.

March 29, 2024

The truck department was amazing. They explain everything and the price was decent. The work was GREAT! More

by matasam0228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark and Phil
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Mar 30, 2024 -

Ken Ganley Ford Norton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Norton, we look forward to having you as a valued customer for many years to come!

March 29, 2024

Service is always very good there. I like that my truck gets washed too. The service writer is very nice More

by raisingarz
Recommend Dealer
Yes
Employees Worked With
Aaron Forsythe, Aaron Forsythe
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Mar 30, 2024 -

Ken Ganley Ford Norton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

March 29, 2024

Great service Great people Done I am very impressed with everyone at ken ganley Ford More

by don.hange1
Recommend Dealer
Yes
Employees Worked With
Deven Legg, Deven Legg
Report | Print
Mar 30, 2024 -

Ken Ganley Ford Norton responded

Thank you, Don! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Norton; we look forward to having you as one of our valued customers for many more years to come!

March 28, 2024

Excellent service very happy with my purchase they took care of me and found what I was looking for highly recommended More

by Ohiostate_fan11786
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Peticca
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2024 -

Ken Ganley Ford Norton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

March 28, 2024

Sean was responsive, professional and helped me to get a fair and competitive deal. Ken Ganley made the process easy for me. More

by BA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kneebusch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt , Sean Pangburn
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Mar 29, 2024 -

Ken Ganley Ford Norton responded

Thank you so much for your wonderful review! We are thrilled that Sean had the opportunity to provide you with great service. We thank you for choosing Ken Ganley Ford Norton!

March 27, 2024

They was determined to have me driving away in a new car great deal and great people to have worked with. More

by Shannahgarrett32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Kneebusch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Pangburn
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Mar 28, 2024 -

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 26, 2024

Jack made everything easy and quick, and answered all my questions! Ill be sending anyone I know his way (especially if they don't know much about cars like me lol) More

by Mason11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Leonhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2024 -

Ken Ganley Ford Norton responded

Thank you so much for your wonderful review! We are thrilled that Jack had the opportunity to provide you with great service. We thank you for choosing Ken Ganley Ford Norton!

Mar 29, 2024 -

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! We are always more than happy to assist you if anything else comes up. Take care!

March 23, 2024

Jack made it so easy to do business with him. we bought the car after one test drive! We highly recommend him, and of course, Ganley. More

by mbresler3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Leonhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2024 -

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad Jack was able to help, and we hope to see you again!

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