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Ken Ganley Ford Norton

Norton, OH

4.8
3,164 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,165 reviews

March 01, 2024

All of the individuals that I dealt with were very courteous and helpful. It was a pleasure doing business with them. Austin, my sales person, did a very good job following up on the lead and closing More

by Jcaldren
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Temsey
Mar 01, 2024 -

Ken Ganley Ford Norton responded

Thank you so much for your wonderful review! We are thrilled that Austin had the opportunity to provide you with great service. We thank you for choosing Ken Ganley Ford Norton!

Mar 03, 2024 -

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! We are always more than happy to assist you if anything else comes up. Take care!

March 01, 2024

I enjoy the people I work with at Ganley. Mark is awesome to work with. More

by leepainter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Mar 01, 2024 -

Ken Ganley Ford Norton responded

It's great to hear that Mark was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

Mar 03, 2024 -

Ken Ganley Ford Norton responded

Hi, thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!

February 24, 2024

Awesome, Tom took the time to show my husband everything on the bronco. Answered all my husband's questions. Great place to buy a vehicle. More

by Nettiegirl50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Stancil
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2024 -

Ken Ganley Ford Norton responded

We are very happy to hear that Tom provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 21, 2024

This was the smoothest car deal I’ve ever experienced. Gavin cleared up warranty information that I was wrong on and I was able to test drive the car the next day. He was very professional, friendly, and More

by ckopache
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Gavin delivered such a great experience!

February 20, 2024

From the first to the last visit to Ken Ganley Ford, my experience was a a positive one. That staff and dealership was accommodating as I worked my way through a used car purchase. The dealership had addre More

by Phow1124
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Zuppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Ken Ganley Ford Norton responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

February 20, 2024

This was needed as my Cherokee Trailhawk needed a major repair. After looking at the compass and taking it for a test drive with Joe I had to think about it as I just retired. Joe worked with me and we ex More

by Ron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Peticca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Ken Ganley Ford Norton responded

Ron, Thanks for sharing your thoughts about your experience working with Joe here at Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

February 19, 2024

Great customer service, excellent very helpful. Glad we came there . Love the car. Would recommend. More

by Min48go
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Zuppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Ken Ganley Ford Norton responded

Congratulations on your new vehicle and thank you for choosing Ken Ganley Ford Norton! Please let us know if we can be of any more assistance!

February 17, 2024

This is the most friendly place to deal with. Everyone takes their time and listens to what you want rather than try to sell you something you don’t want. A great place to Buy a vehicle. More

by herbertspath69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Peticca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2024 -

Ken Ganley Ford Norton responded

Herbert, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ken Ganley Ford Norton are glad to have you as a customer.

Feb 23, 2024 -

Ken Ganley Ford Norton responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 15, 2024

Good prices good experience great service in a timely manner Devin Legg was freaking amazing More

by John K
Recommend Dealer
Yes
Employees Worked With
Deven Legg, Deven Legg
Feb 16, 2024 -

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Deven met your expectations. Thank you again for choosing Ken Ganley Ford Norton, we look forward to having you as one of our valued customers for many more years to come!

February 14, 2024

It was a stress free experience We felt comfortable and not pressured to buy Thanks More

by Connielindsay103060
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Douglas
Feb 15, 2024 -

Ken Ganley Ford Norton responded

Connie, Thanks for sharing about your experience with Ken Ganley Ford Norton. Craig and our team appreciate your business and hope to see you again soon!

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