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Ken Ganley Ford Norton
Norton, OH
3,139 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,139 reviews
June 22, 2023
I was not completely satisfied with the work from my initial vehicle visit. The primary issue my vehicle had was repaired, but when I received my vehicle it seemed it had additional issues, which I beli initial vehicle visit. The primary issue my vehicle had was repaired, but when I received my vehicle it seemed it had additional issues, which I believed were not there before. Upon receiving my unsatisfied rating, the service department invited me to return the vehicle & performed a free evaluation to diagnose the issue. This they did NOT have to do, but did as a courtesy to strengthen consumer relations, which I did appreciate. I have trust in their workmanship & service department to diagnose & resolve all vehicle related issues.👍🏾 More
by WALKERL21
Verified CustomerEmployees Worked With
June 22, 2023
Must say I am very impressed with Franco and company. They were friendly, helpful and prepared..to show and sell. They were friendly, helpful and prepared..to show and sell. More
by randyweltman
June 21, 2023
Christian was very nice and very helpful. They were all so helpful. He help my papa get a car. He gave us water. Good customer service. They were all so helpful. He help my papa get a car. He gave us water. Good customer service. More
by edmundmcelroy22
June 21, 2023
Attentive and helpful. Given me a ride was clutch I wouldn’t have been able to squeeze in a visit otherwise. Given me a ride was clutch I wouldn’t have been able to squeeze in a visit otherwise. More
by Bertasmithiii
Employees Worked With
June 21, 2023
Christian and Desmond made my car buying experience very easy and enjoyable. They were great! easy and enjoyable. They were great! More
by lsmith1052000
June 21, 2023
Christian and Desmond are the best! ! They are very knowledgeable and easy to work with. Between the two of them, our new car purchase was our best and easiest ever!! Thanks to all at ! They are very knowledgeable and easy to work with. Between the two of them, our new car purchase was our best and easiest ever!! Thanks to all at Ganley Ford, especially Christian and Desmond!! More
by pobo1013
June 20, 2023
Communication was terrible during the whole process. I constantly had to call for updates instead of getting calls back. Update: Received a call and they apologized profusely for the communication issu I constantly had to call for updates instead of getting calls back. Update: Received a call and they apologized profusely for the communication issues. I will be bringing my truck back in the future for sure. More
by dmurf05
June 20, 2023
Did not expect my vehicle back so quickly, glad they had engine on hand & Scott was a pleasure to work with. engine on hand & Scott was a pleasure to work with. More
by NBK
Employees Worked With
