Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.7
4,107 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
Contact Dealership
View Awards

8383 Brookpark Rd

Parma, OH

44129

Directions

By Type

Showing 4,107 reviews

November 25, 2025

Had my sunroof replaced and oil changed And the 7 point service check They did an incredible job More

by Vmyoung1112
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Nov 25, 2025 -

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

November 25, 2025

I was able to schedule service ffor my vehicle for all the recalls, an oil change and tire repair to be completed in one visit. That was much appreciated More

by leoaukjermanjr
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Yavorsky
Report | Print
Nov 26, 2025 -

Ken Ganley Ford Parma responded

Thank you, Leo, for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

November 25, 2025

Waited for vehicle that was getting an oil change for 2 and a half hours. Matthew was very friendly and apologized for the long wait. More

by RLUCYK
Recommend Dealer
Yes
Employees Worked With
Matthew Voloschuk
Report | Print
Nov 26, 2025 -

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Nov 26, 2025 -

Ken Ganley Ford Parma responded

Hi, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

November 24, 2025

Excellent rapport with us and do helpful. We had previously purchased a Jeep from the Bedford dealership and we were not happy. More

by bhmb1820
Recommend Dealer
Yes
Employees Worked With
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Ruper
Report | Print
Nov 24, 2025 -

Ken Ganley Ford Parma responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

November 24, 2025

Second vehicle purchase she went about and beyond excellent services definitely will come back highly recommended More

by Hector
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madelyn Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 24, 2025 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 24, 2025

Very helpful and customer oriented experience! Kristy helped me shop vehicles and I will definitely be back More

by Dkelty7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristy Tomcho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 24, 2025 -

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 24, 2025

Matt was great to deal with and took care of everything that I needed done, thanks again. More

by dlbyosh21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Voloschuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 24, 2025 -

Ken Ganley Ford Parma responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

November 23, 2025

The couple times I've ever had my car service they've always been great! Very good customer service. More

by judynac13
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Hadgigeorgiou
Report | Print
Nov 24, 2025 -

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Parma. We look forward to having you as one of our valued customers for many more years to come!

Nov 25, 2025 -

Ken Ganley Ford Parma responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

November 22, 2025

I am still waiting to get this recall taken care of. Its been almost 2 years. I am not satisfied with this service at all! More

by jstrauser4884
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George Hadgigeorgiou
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2025 -

Ken Ganley Ford Parma responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

November 21, 2025

Prompt and friendly service. Very happy. Very confident in the quality of work that was performed More

by Wen55dell
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Hadgigeorgiou
Report | Print
Nov 21, 2025 -

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Parma. We look forward to having you as one of our valued customers for many more years to come!

1
...
12
13
14
...
411