Ken Ganley Ford Parma

Tundra purchase Purchased a 2013 Tundra from them while I was in NC. Vehicle was delivered exactly as described and runs and looks fantastic. Simon was great to work Purchased a 2013 Tundra from them while I was in NC. Vehicle was delivered exactly as described and runs and looks fantastic. Simon was great to work with and I wouldn’t hesitate to use them again. More

Friendly Staff Everyone was extremely helpful, in an accommodating and low pressure environment. Simon was friendly, knowledgeable and personable as our sales agent Everyone was extremely helpful, in an accommodating and low pressure environment. Simon was friendly, knowledgeable and personable as our sales agent; the sales manager, Rob came over and spoke with us, and was very professional and helpful. Scott, in explaining our finance options, was informative and concise. It was a very pleasurable experience in purchasing our vehicle. More

Simon says Simon and Matt did everything they could to give my wife and I great deal. No dealership came close to the level of service they provided. Even going Simon and Matt did everything they could to give my wife and I great deal. No dealership came close to the level of service they provided. Even going as far as to close the deal last second until 10:30 pm on a moment's notice. I'm very grateful to have our new Ford Edge. My entire family is a Ford family, both my grandpas worked for the company - we will be doing business with this particular dealership again. My 2011 Fiesta is at 115K. I'm going to by my next car here. Hope my wife lets me splurge on the Shelby lol More

Best team ever!!!! We walked in on a whim after trying several other places, not once did they let us think it was not possible to have a new car! They said they would g We walked in on a whim after trying several other places, not once did they let us think it was not possible to have a new car! They said they would get it done and they did! Ron was our sales guy and he was amazing trying every avenue and found the next option when the first one did not work! Completely the best car buying experience we have ever had, and I will for sure go back. We have never in our lives been able to buy a car from a “grown up lot” and now we own a SUV. One that is only a year old, and not a decade prior. Thank you to the Ganley Ford West team and Ron. More

Friendly service Dezel was friendly and curtious while helping me finalize my decision to buy my truck. He really knows his way around a vehicle in and out. Especially Dezel was friendly and curtious while helping me finalize my decision to buy my truck. He really knows his way around a vehicle in and out. Especially the electronics. More

Excellent customer service and pleasant experience Denzel was a pleasure to deal with. He is very friendly and knowledgeable. He made it a pleasant experience along with the Manager Matt and Finance Denzel was a pleasure to deal with. He is very friendly and knowledgeable. He made it a pleasant experience along with the Manager Matt and Finance Bryan. Also want to thank Simon who sat in my car with me to go over all the features including navigation, sync, Sirius and much more along with Denzel. Loving my new Escape! More

Best experience ever!!! Ron did a great job!!! I give this rate 5 stars because it truely was fast, friendly, and honest service. Everyone was great!!! We will be returning!! Thank you Ron and the I give this rate 5 stars because it truely was fast, friendly, and honest service. Everyone was great!!! We will be returning!! Thank you Ron and the Ganley family!!! More

Excellent Very helpful without being pushy, never tried to steer us in one direction allowed us to describe what we were looking for and presented us with all o Very helpful without being pushy, never tried to steer us in one direction allowed us to describe what we were looking for and presented us with all options More

Purchased First Car Great Customer Service! We found a car after a few weeks of searching. This car even though used was in great shape and had low mileage. Great Customer Service! We found a car after a few weeks of searching. This car even though used was in great shape and had low mileage. More

Great Transaction Great fast easy minimal negotiations. Would definitely reccomend to friends and family. Denzel did a great job, i would also reccomend him as well. Great fast easy minimal negotiations. Would definitely reccomend to friends and family. Denzel did a great job, i would also reccomend him as well. A+ More