Ken Ganley Ford Parma

Great Experience This is the second vehicle I have purchased at Ganley Ford West. Just like the first time the staff (Ed, Mike, and forgive me for forgetting the finan This is the second vehicle I have purchased at Ganley Ford West. Just like the first time the staff (Ed, Mike, and forgive me for forgetting the finance lady's name) were great. They make you feel welcome and are very casual and friendly. Although I knew I was not the only customer there, they really made me feel like I was. If you live in the area, or even if you do not, I recommend you get over to Ganley Ford West for your next purchase. This is a smaller dealership away from the "auto miles" and you can tell by the personalized attention they give to their customers. More

Excellent Service and Accommodating Sales Went there with a car that was having issues. I admit that I bought the original car from them but the 2011 Fiesta had troubles across the board and Went there with a car that was having issues. I admit that I bought the original car from them but the 2011 Fiesta had troubles across the board and I needed to get rid of it. I told them exactly what I wanted--a new car with the same payment. They made it work and I have a new car with a very similar payment despite the negative equity. Ed Schurdell was very accommodating, understood the situation, and worked with the Ganley team to satisfy me. They even covered my bill in the service department! I definitely drove away happy! Also, I always take my cars to Ganley for service. The whole team is very nice and understanding, especially Jen who is one of the nicest people that I have ever dealt with in a car service department. More

Pam is awesome!! For my first brand new car purchase I expected nervousness and pain. Pam upon reception made this process so easy, I cant believe it happened so fast. For my first brand new car purchase I expected nervousness and pain. Pam upon reception made this process so easy, I cant believe it happened so fast. She made my wife, Heather, and I so comfortable and I will refer her to everyone I know in the hunt for a vehicle. I picked Ganley Ford West because the location but in the future it will be because of Pam and the service I received from the team. Thank you -Dan More

WONDERFUL.. This dealership was incredible, they made my first car buying experience great. everyone was pleasant especially my dealer Ed Schurdell and his Manage This dealership was incredible, they made my first car buying experience great. everyone was pleasant especially my dealer Ed Schurdell and his Managers. They dealt with a lot of my indecisiveness and calmed me down when I didn't find it possible. Everything about them and the dealership is GREAT... 5 stars More

Great experiance They made me feel comfortable almost instantly. So helpful. I was unsure about buying a new car. They walked me through the process. It became easy They made me feel comfortable almost instantly. So helpful. I was unsure about buying a new car. They walked me through the process. It became easy and worry free. More

Wonderfull Everyone was great very friendly helpful went way above and beyond to get me a car Kelly coming to pick me taking to the bank I couldn't believe it Everyone was great very friendly helpful went way above and beyond to get me a car Kelly coming to pick me taking to the bank I couldn't believe it THANKS FOR EVERYTHING !!! More

We will defiantly be back! I recently purchased my Ford Explorer Sport from this dealership and on late Sunday afternoon we found ourselves at Ganley Ford off of Loraine Ave. in I recently purchased my Ford Explorer Sport from this dealership and on late Sunday afternoon we found ourselves at Ganley Ford off of Loraine Ave. in Cleveland. Our salesmen Ed, and the sales manager Mike Hamilton were fantastic. They had our vehicle waiting for us when we pulled on the lot. They were quick and easy with the process, and honestly went above and beyond to make sure we got the best financing, deals, and every rebate they could think of. We literally might as well have stole it! Not only that, but they were down to earth and really just an absolute pleasure to work with. I will defiantly be going back if we ever need to make another purchase. If you're in the area and looking for a vehicle stop in and tell them I sent you. I promise you won't be disappointed. I'm so happy with my Ford Explorer Sport, and I know they will continue to service me even over the life of the vehicle. Just thought I'd share!!!!! More

No title Nothing to add other than the above. This isn't my first rodeo; I've purchased there new Ford Taurus cars in 2000, 2004, 2008, 2010, 2011, 2012, 2013 Nothing to add other than the above. This isn't my first rodeo; I've purchased there new Ford Taurus cars in 2000, 2004, 2008, 2010, 2011, 2012, 2013, 2014, and now 2015. More