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Ken Ganley Ford Parma
Parma, OH
3,308 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,308 reviews
August 18, 2020
Very helpful, did what they could do to fix it as fast as they could. Ford covered the whole thing because of recall. Even washed it when they where done they could. Ford covered the whole thing because of recall. Even washed it when they where done More
by Rapongallo
Verified CustomerEmployees Worked With
Jeremy, Nick Seminatore, Ashley Neely
August 16, 2020
The people are nice, but I have a problem whit my rear camera, and the truck pull in to the left, the dealer said they fix it but still pull to the left, I don’t understand a new truck have those problems camera, and the truck pull in to the left, the dealer said they fix it but still pull to the left, I don’t understand a new truck have those problems all ready More
by Marconacarino
Employees Worked With
I don’t know the sales lady name
August 08, 2020
Very friendly & got the work done in a exactly 1 hr. I had issues with the website and when I called, the woman was very kind and flexible. had issues with the website and when I called, the woman was very kind and flexible. More
by saratwilliamsiv
Employees Worked With
Nick Seminatore, Ashley Neely
August 06, 2020
Good service in accommodating requirements and has been very helpful in understanding the customer needs. AJ has been a fantastic and knowledgeable person in dealing with customers who knows his job well very helpful in understanding the customer needs. AJ has been a fantastic and knowledgeable person in dealing with customers who knows his job well in recommending me Ford Mustang and I highly recommend AJ for his services. More
by DHARANCHOUDHARY
August 05, 2020
You are very lucky to have an Ashley as a Ford service Advisor. I am expressing my gratitude on a job well done. It is so easy to just do the minimum but Ashley has gone the extra mile to look up warranty Advisor. I am expressing my gratitude on a job well done. It is so easy to just do the minimum but Ashley has gone the extra mile to look up warranty’s. I am so grateful - job well done! More
by KATYMDAMBROSIO
Employees Worked With
Ashley Neely
August 04, 2020
Ashley and the techs are awesome! Best service ever! Thank you for always giving me a ride home and offering a loaner vehicle. Thank you. Thank you for always giving me a ride home and offering a loaner vehicle. Thank you. More
by andrew
Employees Worked With
The guy that always drives me home. I forget his name. He is a great as well! , Nick Seminatore, Ashley Neely
August 02, 2020
Danny was very helpful in my car buying experience. He was a pleasure to work with and I would recommended him to anyone looking for a new car. was a pleasure to work with and I would recommended him to anyone looking for a new car. More
by Merycastano49
Employees Worked With
Daniel Walker
July 30, 2020
I have been dealing with Ganley ford west for many years. I have a great deal of trust in their work. The prices this time were outrageous but I'm guessing it is because of the virus. $1500.00 fo years. I have a great deal of trust in their work. The prices this time were outrageous but I'm guessing it is because of the virus. $1500.00 for an alternator and a oil change is out of this world. I still give them 5 stars but will pay more attention to price in the future. Thank you More
by CLARK4401
Employees Worked With
Daniel Walker
July 29, 2020
Thanks for Brandon professional assistance in showing and helping qualifying me for Ford Escape car: your Service Dept. advised me of the danger ovf my Ford Edge and costs for major repairs. and helping qualifying me for Ford Escape car: your Service Dept. advised me of the danger ovf my Ford Edge and costs for major repairs. More
by JMD48
Employees Worked With
Brandon Taylor-Mitchell
July 28, 2020
Had a great experience! Very efficient and honest. Gave follow up info for future work needed on car. The quote and paperwork waiting for me. follow up info for future work needed on car. The quote and paperwork waiting for me. More
by KATYMDAMBROSIO
Employees Worked With
Jeremy, Ashley Neely
