Morgan Gallagher
Morgan Gallagher at Ken Ganley Ford West
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Morgan Gallagher

Internet Manager

Ken Ganley Ford West

16100 Lorain Ave
Cleveland, OH 44111

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4.6
65 Reviews

Dealership Experience

10 yrs, 10 mos

Industry Experience

10 yrs, 10 mos

4.6

65 Reviews

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65 Reviews of Morgan Gallagher

May 23, 2023

Dealership Rating
Employee Rating

I have nothing but good things to say about my experience at Ganley Ford West. I was in the market for the incredibly in demand Ford Maverick and Ganley Ford West was able to deliver. They were incredibly co More

by Zkadusky25
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Simpson, Tracy Sapienza

May 24, 2023

Ken Ganley Ford West responded

Thanks for your feedback on your recent visit to Ken Ganley Ford West. It's great to hear that Austin was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle!

April 28, 2023

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Pleasant buying experience. Good service after the sale. This is the second car I've purchased or leased from this dealer. More

by Netadmin67
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 28, 2023

Ken Ganley Ford West responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thanks for coming back!

March 23, 2023

Dealership Rating
Employee Rating

Fantastic made me feel like family thanks excellent experience Bolaji an Dan went out of there way to make sure I got the vehicle I wanted More

by monkeydawg15
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 24, 2023

Ken Ganley Ford West responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

Mar 25, 2023

Ken Ganley Ford West responded

Hi, we appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.

March 23, 2023

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Always a pleasure doing business here at Ganley Ford West! Sales and service for several cars. More

by BGAUGHAN57
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou , Dave Moga

Mar 24, 2023

Ken Ganley Ford West responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 21, 2023

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All the employees were very friendly, knowledgeable and professional. Brandon was very experienced with the new technology in my 2022 f150. Helped set everything up,explained all the features and follow More

by TRICKYRICK8860
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 21, 2023

Ken Ganley Ford West responded

Thank you for your very kind review. Brandon and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford West. Congratulations on your new F150!

Mar 23, 2023

Ken Ganley Ford West responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford West. If you have any further questions, please give us a call. We're always happy to help!

January 26, 2023

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Everyone is friendly and helpful. I recommend to anyone for sales and service. Make you sure you expect a great experience! More

by Nicky2x
Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 27, 2023

Ken Ganley Ford West responded

Thanks, Nicky, for sharing your thoughts about your experience with Ken Ganley Ford West. We appreciate your business and hope to see you again soon!

January 18, 2023

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Employee Rating

Nice people Pam was great to deal with no problem with her. Didn't care for the finance guy he didn't like that I was pre qualified and his attitude changed when he found out. I would buy there again. More

by wpowell12
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman

Jan 19, 2023

Ken Ganley Ford West responded

It's great to hear that Pam and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford West!

Jan 20, 2023

Ken Ganley Ford West responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

December 24, 2022

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Employee Rating

Ganley Ford had my car for 16 months before they got around to fixing it. It was under warranty so it was not a priority. They tried to get me to trade in or sell my car to them rather than fix it. They More

by stephaniesnyder5819
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Daniel Walker

Dec 29, 2022

Ken Ganley Ford West responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Ford West did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

December 21, 2022

Dealership Rating
Employee Rating

Service and Sales 👍🏽Parking 👎🏾 Needs improvement can easily hit another vehicle while driving into the parking lot Nick Seminatore👍🏽 Carlyle Franklin👍🏽 More

by Scorpio ♏️ 1970
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, Dan Overman, John Ruper, Matt Palffy, Carlyle Franklin , Dave Moga, Nick Seminatore

Dec 22, 2022

Ken Ganley Ford West responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

December 13, 2022

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Employee Rating

The service department was very helpful throughout my entire experience. I would go again for their services. More

by SESALTSMAN
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2022

Ken Ganley Ford West responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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