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Ken Ganley Ford Parma
Parma, OH
3,442 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,442 reviews
November 21, 2019
Great Service I have had my car serviced at Ganley Ford West since I purchased it almost 2 years ago. The folks there have been great, fair and honest and have alwa I have had my car serviced at Ganley Ford West since I purchased it almost 2 years ago. The folks there have been great, fair and honest and have always accommodated me with regards to my appointments for service. More
by james.1295
Employees Worked With
November 21, 2019
They provided a convenient scheduled maintenance time, saw me on time and had me on my way completely satisfied. They also had my touch up paint ready when I went in for service saw me on time and had me on my way completely satisfied. They also had my touch up paint ready when I went in for service More
by Nick II
November 19, 2019
great Quick appointment scheduling, I was able to drop the car off in the morning and pick it up afterwork! Perfect and convenient. Everyone was professio Quick appointment scheduling, I was able to drop the car off in the morning and pick it up afterwork! Perfect and convenient. Everyone was professional and friendly, More
by PaulaKancler
Employees Worked With
Robert Brown
November 17, 2019
The process and everyone was good. But every car I’ve ever bought from every other dealership, the dealership ALWAYS filled the tank full, this time they only filled it to a quarter tank. Makes me wonde ever bought from every other dealership, the dealership ALWAYS filled the tank full, this time they only filled it to a quarter tank. Makes me wonder if they truly cared about customer service or just making the sale. I know it may be petty to some, but it’s the little things like this that set one apart from another. More
by Chrisphillips1275
Employees Worked With
Daniel Walker
November 14, 2019
Good service I have no complaints at all I would definitely buy here again reasonable great cars at great price I will be back next year definitely buy here again reasonable great cars at great price I will be back next year More
by Warriors5962
Employees Worked With
Other Employees :
Robert Brown, Mike Hamilton, Daniel Walker, Matt Stringer
November 10, 2019
Was done quickly and painless. The new man Chris Moore understood that I was talking to a new dealer. So he gave me a buyout ofmy current lease and put me in a showcase car which wa The new man Chris Moore understood that I was talking to a new dealer. So he gave me a buyout ofmy current lease and put me in a showcase car which was very nice. More
by Roman Dumycz
Employees Worked With
November 08, 2019
Purchasing our new 2019 Ford Escape We have gone here for a very long time pam and rob and Greg are willing to go the extra mile to help up get where we need to be and Pam is so Knowledg We have gone here for a very long time pam and rob and Greg are willing to go the extra mile to help up get where we need to be and Pam is so Knowledgeable about all the technical things in the car that’s nice I would definitely send friends and family here More
by Cmwilliams 1997
November 08, 2019
I had a great experience at this dealership. My sales man Eric was extremely helpful and worked every possible deal so I could get a car. I would definitely go through them again. Eric was extremely helpful and worked every possible deal so I could get a car. I would definitely go through them again. More
by Ashley
Employees Worked With
Eric bard , Ron Sommer
November 08, 2019
Exceptional! My experience with Ganely Ford West was exceptional!! They took the time to find out what my specific needs were and what amenities I wished for. Then My experience with Ganely Ford West was exceptional!! They took the time to find out what my specific needs were and what amenities I wished for. Then they did everything they could to find me the exact vehicle that I wanted. More
by AJ
November 05, 2019
did not listen about lost one eye neede a car with warning need to talk to regional representative for Cleveland area no cd player talk him i could cancer they contrack which it was denied i have my own insur need to talk to regional representative for Cleveland area no cd player talk him i could cancer they contrack which it was denied i have my own insurance got me on dealer insuranse wrong More
by stadyedie
Employees Worked With
Matt Stringer, Ron Sommer
