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Ken Ganley Ford Parma
Parma, OH
3,442 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,442 reviews
August 25, 2019
Service Nick was very friendly and courteous. The time that was stated for my service was shorter than they expected was a plus for me. He was very thorough Nick was very friendly and courteous. The time that was stated for my service was shorter than they expected was a plus for me. He was very thorough when informing what was being serviced. And would also like to say that Daniel Walker was quick to respond to my email when I had a question about my service being done. He is a great person to deal with when I leased my vehicle and has always been able to answer any questions or concerns I may have had. More
by Mckenzieoh
Employees Worked With
Nick in the Service Dept., Daniel Walker
August 23, 2019
25,000 mile checkup I have been getting my car serviced here since I purchased it. The staff, sales people and techs are excellent to deal with. Service is great, never I have been getting my car serviced here since I purchased it. The staff, sales people and techs are excellent to deal with. Service is great, never a hassle. More
by PD
Employees Worked With
Don’t remember
August 21, 2019
First Class Service Ron and Matt made this transaction painless. They were knowledgeable, fast, straight forward and easy to deal with. I highly recommend their service Ron and Matt made this transaction painless. They were knowledgeable, fast, straight forward and easy to deal with. I highly recommend their services to anyone who wants to be treated like a valued client. More
by Nick Phillips
Employees Worked With
Matt Stringer, Ron Sommer
August 19, 2019
Purchase of Ford Edge Pam was awesome! She worked very diligently for our business. She also spent a good deal of time walking through the instructions and features of ou Pam was awesome! She worked very diligently for our business. She also spent a good deal of time walking through the instructions and features of our new vehicle. More
by missdixie
Employees Worked With
August 19, 2019
Excellent customer service. I highly recommend Ganley Ford West. Very friendly and professional. They listen to their customers and strive to deliver on what you want. Quick a I highly recommend Ganley Ford West. Very friendly and professional. They listen to their customers and strive to deliver on what you want. Quick at close out. More
by BLydic
Employees Worked With
Ron Sommer
August 19, 2019
No games. Great customer service. Customer for life. Morgan and DJ combined to give me a hassle free experience. Bought the truck I wanted at a great price. Hats off to Matt the manager as well. Morgan and DJ combined to give me a hassle free experience. Bought the truck I wanted at a great price. Hats off to Matt the manager as well. More
by Jbogan
August 15, 2019
New car experience Buying a car has never been so easy as it was with Ganley Ford. Danny was very knowledgeable and patient with us. There was never hesitation when I as Buying a car has never been so easy as it was with Ganley Ford. Danny was very knowledgeable and patient with us. There was never hesitation when I asked any questions or to look at a vehicle. Overall a great experience. I would highly recommend this dealership to family and friends. More
by Nursesabol2016
Employees Worked With
Daniel Walker, Matt Stringer
August 14, 2019
Always an awesome experience! Robert Brown and his staff always go above and beyond to make sure you have a wonderful buying experience! Way to go Ganley Ford West !!!!! Robert Brown and his staff always go above and beyond to make sure you have a wonderful buying experience! Way to go Ganley Ford West !!!!! More
by Skeeter
August 14, 2019
Excellent Service from a real professional Mr. Ron Sommer was polite, professional and highly knowledgeable making my vehicle purchasing experience a pleasant one. Sommer took time to answer my Mr. Ron Sommer was polite, professional and highly knowledgeable making my vehicle purchasing experience a pleasant one. Sommer took time to answer my questions and for anything he didn't immediately know he took the time to find the answers and get them back to me. Sommer was straight forward and sincere while going over the numbers and addressing the availability of my vehicle. Should the opportunity to purchase another vehicle come about, I would be more than happy to do my business with Ganley Ford and Mr. Ron Sommer again. More
by Gary Kane
Employees Worked With
Ron Sommer
August 13, 2019
Excellence in every way!!! Working with Nick at Ganley Ford is always a pleasure. He is courteous, helpful, and always works with integrity. We are very happy with our experienc Working with Nick at Ganley Ford is always a pleasure. He is courteous, helpful, and always works with integrity. We are very happy with our experience and will return in the future! More
by Proud Ford Owner
Employees Worked With
Nick Post
