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Ken Ganley Ford Parma
Parma, OH
3,448 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,448 reviews
August 19, 2019
Excellent customer service. I highly recommend Ganley Ford West. Very friendly and professional. They listen to their customers and strive to deliver on what you want. Quick a I highly recommend Ganley Ford West. Very friendly and professional. They listen to their customers and strive to deliver on what you want. Quick at close out. More
by BLydic
Employees Worked With
Ron Sommer
August 19, 2019
No games. Great customer service. Customer for life. Morgan and DJ combined to give me a hassle free experience. Bought the truck I wanted at a great price. Hats off to Matt the manager as well. Morgan and DJ combined to give me a hassle free experience. Bought the truck I wanted at a great price. Hats off to Matt the manager as well. More
by Jbogan
August 15, 2019
New car experience Buying a car has never been so easy as it was with Ganley Ford. Danny was very knowledgeable and patient with us. There was never hesitation when I as Buying a car has never been so easy as it was with Ganley Ford. Danny was very knowledgeable and patient with us. There was never hesitation when I asked any questions or to look at a vehicle. Overall a great experience. I would highly recommend this dealership to family and friends. More
by Nursesabol2016
Employees Worked With
Daniel Walker, Matt Stringer
August 14, 2019
Always an awesome experience! Robert Brown and his staff always go above and beyond to make sure you have a wonderful buying experience! Way to go Ganley Ford West !!!!! Robert Brown and his staff always go above and beyond to make sure you have a wonderful buying experience! Way to go Ganley Ford West !!!!! More
by Skeeter
August 14, 2019
Excellent Service from a real professional Mr. Ron Sommer was polite, professional and highly knowledgeable making my vehicle purchasing experience a pleasant one. Sommer took time to answer my Mr. Ron Sommer was polite, professional and highly knowledgeable making my vehicle purchasing experience a pleasant one. Sommer took time to answer my questions and for anything he didn't immediately know he took the time to find the answers and get them back to me. Sommer was straight forward and sincere while going over the numbers and addressing the availability of my vehicle. Should the opportunity to purchase another vehicle come about, I would be more than happy to do my business with Ganley Ford and Mr. Ron Sommer again. More
by Gary Kane
Employees Worked With
Ron Sommer
August 13, 2019
Excellence in every way!!! Working with Nick at Ganley Ford is always a pleasure. He is courteous, helpful, and always works with integrity. We are very happy with our experienc Working with Nick at Ganley Ford is always a pleasure. He is courteous, helpful, and always works with integrity. We are very happy with our experience and will return in the future! More
by Proud Ford Owner
Employees Worked With
Nick Post
August 12, 2019
Very Friendly and Helpful Nice group of people to work with. Morgan Gallagher answered my email questions even after the purchase in a timely manner. Danny Walker did a nice jo Nice group of people to work with. Morgan Gallagher answered my email questions even after the purchase in a timely manner. Danny Walker did a nice job showing me the vehicle. Matt Stringer was open minded to the way I was looking at the purchase. Before I went there I was impressed that they responded to customer's reviews, and offered to look into issues a few people had. More
by Ken
August 11, 2019
Great Group Best purchasing experience, Danny made sure the vehicle i wanted was still there. Matt made sure I got everything i wanted from a fair trade in to all Best purchasing experience, Danny made sure the vehicle i wanted was still there. Matt made sure I got everything i wanted from a fair trade in to all accessories added on. Nick in Finance made it quick and easy. Thanks More
by Fmlaspisa
Employees Worked With
Nick, Daniel Walker, Matt Stringer
August 07, 2019
Love my new 2019 Ford Edge just traded in my 2016 Ford lease and purchased a new 2019 Ford Edge. Love the new SUV and Matt, Eric and Nick were excellent in their handling of our just traded in my 2016 Ford lease and purchased a new 2019 Ford Edge. Love the new SUV and Matt, Eric and Nick were excellent in their handling of our transaction, as was the whole Ganley Ford West team. THANK YOU, we will definitely ref others to Ganley Ford West More
by Doug and Lydia
Employees Worked With
Eric in sales and Nick in finance, Matt Stringer
August 02, 2019
Very Kind People Whenever I have brought in my car for service, I'm always blown away with how nice and professional everyone is. They go above and beyond to accommod Whenever I have brought in my car for service, I'm always blown away with how nice and professional everyone is. They go above and beyond to accommodate me. More
by brianb33
Employees Worked With
Jessica Surso
