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Ken Ganley Ford Parma - Service Center

Cleveland, OH

4.5
1,100 Reviews

1,100 Reviews of Ken Ganley Ford Parma - Service Center

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March 05, 2020

Ashley was the greatest,got me in and out so quickly,first time at ganley Ford west,and if they employees are as efficient and kind like this young lady then they will have my household business More

by guscherry8
Recommend Dealer
Yes
Employees Worked With
Ashley Neely
Mar 09, 2020 -

Ken Ganley Ford Parma responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If there is anything else we can do to assist you, please let us know! Take care!

March 02, 2020

Was for a recall was great dropped it off picked up same day and was very informative hope to visit again soon for further repairs More

by CLOPEZJR69
Recommend Dealer
Yes
Employees Worked With
Nick Seminatore, Ashley Neely
March 02, 2020

GREAT SERVICE!!!! Everyone was very helpful. They took great care of me. I love my Ford. I will be back to Ganley Ford West for all of my work and for my new car purcha More

by TSAPIENZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Neely
March 02, 2020

Ganley ford is awesome. My number 1 dealership. They are very helpful and friendly. I only trust Ganley with my Vehicle. I will recommend my friends and family More

by BLESSED197625
Recommend Dealer
Yes
Employees Worked With
Nick Seminatore, Ashley Neely
Mar 09, 2020 -

Ken Ganley Ford Parma responded

Thank you so much for letting us know how we did. We're happy to hear that you had a great service experience with us. We truly appreciate your business and hope we can continue to be of service to you in the future. Take care!

March 02, 2020

Nick was friendly and professional. Service staff did the job well and in a reasonable amount of time. Nick made sure to keep me updated on progress. Highly recommend the service department! More

by gmbrown@gmail.com
Recommend Dealer
Yes
Employees Worked With
Nick Seminatore
Mar 09, 2020 -

Ken Ganley Ford Parma responded

Thanks so much for your honest feedback and your 5 star rating! We greatly appreciate taking the time to leave a great review! Thanks again for your business.

February 27, 2020

Nick does a great job keeping me informed on the repair . The work on my car was done thoroughly and correctly. I always appreciate their hard work. More

by TPKEATING
Recommend Dealer
Yes
Employees Worked With
Nick Seminatore
Mar 09, 2020 -

Ken Ganley Ford Parma responded

Thank you so much! We are thrilled to hear you had a five star customer expierence!

February 26, 2020

Prompt and courteous. Pleasant. Ready when promised. Not disappointed. Answered all of my questions to my complete satisfaction. Would not hesitate to recommend at a future date. More

by yard-bird
Recommend Dealer
Yes
Employees Worked With
Ashley Neely
Feb 26, 2020 -

Ken Ganley Ford Parma responded

We're glad to hear that everything was completed quickly and to your satisfaction. Please don't hesitate to reach out to us if you ever need anything else. Safe travels!

February 26, 2020

OUTSTANDING CUSTOMER SERVICE Ganley had my best interest in mind from the minute my car was brought in for service and body work. Ashley in customer service was professional; know More

by JPASSAFIUME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Brown, Ashley Neely
Feb 26, 2020 -

Ken Ganley Ford Parma responded

Thank you so much for letting us know how we did. We're happy to hear that you had a great service experience with us. We truly appreciate your business and hope we can continue to be of service to you in the future. Take care!

February 26, 2020

The employees at this dealership are awesome I would not The employees at this dealership are awesome I would not go anywhere else to but a car or to get it serviced. In and out ina reasonable time More

by NRUNEVITCH
Recommend Dealer
Yes
Employees Worked With
Mike Hamilton
Feb 26, 2020 -

Ken Ganley Ford Parma responded

Thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 25, 2020

Service Visit I have my vehicle service at Ganley Ford for the last 12 plus years and really enjoy the experience. Nick has been helpful during my Service visits w More

by MARK3986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Seminatore
Feb 25, 2020 -

Ken Ganley Ford Parma responded

We are very happy you had a five star experience with our team! "It means a lot to us to know your 100% completely satisfied. Please let us know if there is anything we can do to help! Thanks again four your business,

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