Ken Ganley Ford Parma - Service Center

Dave Moga was extremely helpful in making sure my oil change was done and getting my brakes fixed up as well. When I initially came in for my oil change there was a recall on a part that got fixed during change was done and getting my brakes fixed up as well. When I initially came in for my oil change there was a recall on a part that got fixed during the change. They noted an issue with my breaks at the time and he worked to get the parts and fix my brakes before I was supposed to drive it for a trip. 10/10 will return More

Great customer service, knowledgeable service representative, he got back to me with an estimate very quickly. representative, he got back to me with an estimate very quickly. More

Everyone was super helpful and communicative. Great and quick service. Would definitely recommend going here. Thank you Ken. Great and quick service. Would definitely recommend going here. Thank you Ken. More

I bought my Ecosport there. Dave Moga is great with names/ faces and cars, and always makes me feel welcome. I was disappointed this time (oil change) that my wiper fluid was no Dave Moga is great with names/ faces and cars, and always makes me feel welcome. I was disappointed this time (oil change) that my wiper fluid was not refilled. I guess that’s not a “essential fluid?” They do good work, on time, and are conveniently located for me v More

The workers left listen to you as a person and will let you know about any specials. you know about any specials. More

George was great. He explained the recall and was apologetic for it taking longer than expected. I appreciate the honesty l. He explained the recall and was apologetic for it taking longer than expected. I appreciate the honesty l. More

That’s bad service I will take that company to the court because take my money and don’t foxes my car because take my money and don’t foxes my car More

Brought my car in for the recall appointment did nothing, but gave me an oil change that I did not order the guy to check me in was a total jerk. I want no correspondence from Ganley, and I will not patroniz but gave me an oil change that I did not order the guy to check me in was a total jerk. I want no correspondence from Ganley, and I will not patronize them again. More

I did not deal with the service department. But I can say in the past I have, and they were very nice But I can say in the past I have, and they were very nice More

Overall experience, I would’ve put mark pzero star because such a bad service I received because such a bad service I received More