Ken Ganley Ford Parma - Service Center

Great service and attention to detail from David on my Mustang Mach-E GT and at a reasonable price! Mustang Mach-E GT and at a reasonable price! More

I’ve had great service at this dealership. They are efficient, helpful, and provide excellent communication. They are efficient, helpful, and provide excellent communication. More

Thay are a great crew and very nice they did a super job on my car plus the gave it a wash very unexpected awesome guys thanks for watching out for my safety on my car plus the gave it a wash very unexpected awesome guys thanks for watching out for my safety More

had loud noise in front end when driving highway speed. service manager drove with me to verify this..needed work done on brakes.had to replace caliper.gave me a loaner so they could investi gate this..ca service manager drove with me to verify this..needed work done on brakes.had to replace caliper.gave me a loaner so they could investi gate this..car runs nice and quiet now..good job... More

people were very nice and friendly. They serviced my car within 24hrs and even went out of the way to repair two things my car wasn't even there for! They serviced my car within 24hrs and even went out of the way to repair two things my car wasn't even there for! More

My dealer was prompt cheerful and helpful with all my situations and concerns with a great attitude situations and concerns with a great attitude More

Staff was friendly and courteous, took my vehicle on time and let me know when it was ready. and let me know when it was ready. More

The main point of contact is amazing and super helpful. The shop, though, refuses to reboot and update my infotainment system software, instead insisting to only course of action was to replace my infotain The shop, though, refuses to reboot and update my infotainment system software, instead insisting to only course of action was to replace my infotainment system completely. Overpriced and money hungry shop.I had to pay $175 just for them to tell me what I already knew, that my system was malfunctioning. Pathetic. How long did that take? 15 minutes to plug in a sensor? More

Making the appt and check in were easy and appointments were available without waiting for a long time. Staff was helpful and answered any questions in a friendly manner. Good experience. were available without waiting for a long time. Staff was helpful and answered any questions in a friendly manner. Good experience. More

Service was was better than I thought it would be service department people were very nice service department people were very nice More