Ken Ganley Ford Parma - Service Center

They were wonderful they got me in fast and the work was done the same day great staff done the same day great staff More

Although my previous experience here wasn’t the best it has been great this time around. Communication was an issue previously and since we spoke about it the issues have been resolved. Maybe it was just a has been great this time around. Communication was an issue previously and since we spoke about it the issues have been resolved. Maybe it was just a bad day/week before. Service has done a good job of keeping my updated and working with me to keep my fleet useable through the service. They’ve also understood the fleet is for a local school that needs to prioritize safety and prices. I’ll continue to work with them and I’d recommend them if asked. More

Hanley service department is considerate and efficient with value pricing. They take the time to explain options and review service history to help you make service decisions. with value pricing. They take the time to explain options and review service history to help you make service decisions. More

Gave me the information I requested! Called me when the truck was ready and parked it a convenient place! Thanks truck was ready and parked it a convenient place! Thanks More

Called for an oil change appointment, they were able to get me in the same day. They completed the work in under an hour. get me in the same day. They completed the work in under an hour. More

I called on a Thursday was able to get an appointment for the following Monday at 10am. I arrived early at 8am was told I didn't have my appointment in the system, then was told its wasn't a problem a p for the following Monday at 10am. I arrived early at 8am was told I didn't have my appointment in the system, then was told its wasn't a problem a problem was taken right and my oil change and rotation was taken care of by 9:30am I very satisfied. More

Dave Moga was excellent and helped get me in right away. He called frequently with pricing and updates. Great experience! He called frequently with pricing and updates. Great experience! More

My service needs were completed on time, completed quickly and fairly priced. Everyone was helpful and polite. My vehicle was returned to me clean and washed. I have always had excellent service at Ga quickly and fairly priced. Everyone was helpful and polite. My vehicle was returned to me clean and washed. I have always had excellent service at Ganley Ford West and continue to have all my service needs completed there. More

Was treated respectful and job was done in a unexpectedly fast time! Very grateful for updates and explanation of what was done and possibly future needs. Dave makes me feel welcome each time I’m here! No fast time! Very grateful for updates and explanation of what was done and possibly future needs. Dave makes me feel welcome each time I’m here! Now that’s what you call customer service! More

They took my car in and was able to diagnose it, get the part and fix it all in 2 days! part and fix it all in 2 days! More