Ken Ganley Ford Parma - Service Center

These guys are the best. There’s not a better dealership in town. Talk about great customer service these guys set the standard. There’s not a better dealership in town. Talk about great customer service these guys set the standard. More

Had a noise concern with my new truck. Contacted the service department and they handled it from there without inconveniencing me in any way with their pickup and delivery they had my truc Contacted the service department and they handled it from there without inconveniencing me in any way with their pickup and delivery they had my truck diagnosed, repaired and back to me without interruption of my normal daily routine. I couldn’t be happier More

Courteous, knowledgeable, attentive and very concerned about the customer. Dylan was awesome and very helpful about the customer. Dylan was awesome and very helpful More

We have been doing business here for more than fifteen years. Would not go anywhere else. years. Would not go anywhere else. More

Everything was completed in a timely manner. I use them for all of my trucks service needs I use them for all of my trucks service needs More

Ganley has had my car twice in four months. The first time it was in, they told me it was a temporary fix. The problem I was having, reoccurred again. Now they’ve had my car for over a month, n The first time it was in, they told me it was a temporary fix. The problem I was having, reoccurred again. Now they’ve had my car for over a month, no communication, and no rental. It’s getting very frustrating being without a car for this long. At this point, I would not recommend Ganley to anyone for anything. More

specified the problem and it was taken care of promptly. Had a cup of coffee while I waited. Had a cup of coffee while I waited. More

Thank you Ashley and team for all the hard work into getting my car fixed I appreciate all the hard work and effort put in to make me happy again ❣️ getting my car fixed I appreciate all the hard work and effort put in to make me happy again ❣️ More

Matt the service writer was very kind. And even made sure my car was washed! And even made sure my car was washed! More

I feel like my service was rushed. With having to return for adjustments and corrections, does not sit well with me. With having to return for adjustments and corrections, does not sit well with me. More