Ken Ganley Ford Parma - Service Center
Cleveland, OH
1,878 Reviews of Ken Ganley Ford Parma - Service Center
Review I am very pleased with the service and absolutely trust everyone with my car. Everyone is super friendly and helpful. I highly recommend Ganley servic I am very pleased with the service and absolutely trust everyone with my car. Everyone is super friendly and helpful. I highly recommend Ganley service. More
Great service! The Service advisors Ashley and Nick were great to work with! Got a quick appt for a oil change and tire rotation and they also washed my vehicle ... see you in another 5000 miles.... Thanks great to work with! Got a quick appt for a oil change and tire rotation and they also washed my vehicle ... see you in another 5000 miles.... Thanks More
Always an easy experience dealing with Ganleys service department. Haven't had any issues getting in when I needed and they have always went above and beyond in my opinion. department. Haven't had any issues getting in when I needed and they have always went above and beyond in my opinion. More
Ganley Ford always receives my car with a smile and keeps me informed along the way. I also appreciate that my car gets washed. At pick up the entire invoice is gone over for me. me informed along the way. I also appreciate that my car gets washed. At pick up the entire invoice is gone over for me. More
Scheduled oil change Each time I visit this dealership to have my oil changed staff are courteous and quick. I used to go to quick lube places, but after purchasing the c Each time I visit this dealership to have my oil changed staff are courteous and quick. I used to go to quick lube places, but after purchasing the car at Ganley I have only come here. The price is great and I know that my car is getting the Ford treatment. More
The Ford Ganley West Dealership has awesome customer service and tells you exactly what goes on with your vehicle as far as maintenance and other items. I've been coming since 2015👍👍👍 service and tells you exactly what goes on with your vehicle as far as maintenance and other items. I've been coming since 2015👍👍👍 More
Ford Explorer Staff was very helpful and followed through with everything they said they were going to do, and kept me informed. I appreciate that. It makes life a Staff was very helpful and followed through with everything they said they were going to do, and kept me informed. I appreciate that. It makes life a lot easier. More
Good work, fairly priced Never had a bad interaction with them, easy to get in, they’ve also responded quickly to an emergency breakdown in the past. Once I was a bit put off Never had a bad interaction with them, easy to get in, they’ve also responded quickly to an emergency breakdown in the past. Once I was a bit put off by the cost of an item during routine maintenance, they removed the price of the item from my bill. Great service center to work with! During this difficult social distancing period, they had everything under control and made me feel very safe. More
Good service but not coved compliant I have always had good service at galley but with the civid pandemic I didn’t feel safe with a lot of the employees not wearing masks the girl that wa I have always had good service at galley but with the civid pandemic I didn’t feel safe with a lot of the employees not wearing masks the girl that waited on me was not wearing a mask and she was the first person I saw some of the people in the service department were wearing masks and some weren’t. I was and didn’t feel safe walking in and seeing employees not. More