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Ken Ganley Ford Parma - Service Center

Cleveland, OH

4.6
1,919 Reviews
Call Service Center (888) 433-2764

1,919 Reviews of Ken Ganley Ford Parma - Service Center

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February 11, 2025

Everything was taken care of properly and very quickly and efficiently thanks for doing a good job More

by BILLM31748
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2025 -

Ken Ganley Ford Parma responded

It has been a pleasure serving you, Bill. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

February 10, 2025

It is a great dealership they work hand and hand and you receive excellent service More

by Lacreciajones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Ken Ganley Ford Parma responded

Thank you, Lacrecia! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Parma. We look forward to having you as one of our valued customers for many more years to come!

February 10, 2025

Alicia was fantastic. One of the best service advisor I have ever worked with at a dealership. Highly advise anyone to go see her for all of their automotive needs. More

by Fernando Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Jeffery
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Feb 10, 2025 -

Ken Ganley Ford Parma responded

Fernando, It's great to hear that Alicia was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

February 09, 2025

Service personnel was diligent and polite on required service.I needed. Excellent all the way More

by GTHOMAS8110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Ken Ganley Ford Parma responded

It's great to hear that Dave and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

Feb 12, 2025 -

Ken Ganley Ford Parma responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

February 09, 2025

George was great, very friendly, and explained everything! I will definitely come back again for service! More

by LLRMOM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Ken Ganley Ford Parma. George and our service team appreciate your business and hope to see you again soon!

Feb 12, 2025 -

Ken Ganley Ford Parma responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Parma. Feel free to reach out to us if you need anything. Have a wonderful day.

February 09, 2025

Dave was great. The entire staff really did everything possible to make this process smooth and easy More

by GEORGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2025 -

Ken Ganley Ford Parma responded

Hi Dave: Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

February 09, 2025

Friendly and efficient would be my feeling. The facility is clean and comfortable, and very convenient. More

by JM26KM24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2025 -

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 09, 2025

George was the best. Good communication. Gets the job done. Really works with you and listens to your needs. Top Notch Service highly recommend George. More

by Al.evangelista440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2025 -

Ken Ganley Ford Parma responded

Thank you! George and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

Feb 12, 2025 -

Ken Ganley Ford Parma responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Parma. Feel free to reach out to us if you need anything. Have a wonderful day.

February 09, 2025

George has always been very helpful. he has been able to fulfill all promised appointment times. very pleased. More

by PMOBERGAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2025 -

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Geroge and our team met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

Feb 12, 2025 -

Ken Ganley Ford Parma responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

February 08, 2025

Alicia and Dave were awesome to work with. Excellent job done. Quality service department thanks More

by Wildbkill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Jeffery
Report | Print
Feb 09, 2025 -

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

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