Ken Ganley Ford Parma - Service Center

I'll have to let you know after we pick up the new Bronco that we were supposed to pick up yesterday... that we were supposed to pick up yesterday... More

Best Ford dealership I've experienced. I won't mention the other Ford dealership by name that I really had a poor experience looking back (where I purchased our Bronco Sport) the sales dep I won't mention the other Ford dealership by name that I really had a poor experience looking back (where I purchased our Bronco Sport) the sales department really took advantage of me at least that's what my perception is. More

I was able to set an early appointment for a recall on our Bronco Sport. Super friendly explained the procedure throughout the process. Answered all my questions. I didn’t feel just like some customer, I our Bronco Sport. Super friendly explained the procedure throughout the process. Answered all my questions. I didn’t feel just like some customer, I felt appreciated. More

Great customer service, the waiting area was clean and the price was fair Thank you the price was fair Thank you More

I see this location is no longer there. I'm not surprised. I had quite a few major problems with them. I discovered another problem recently that I was told by a mechanic that the Ganley Fo I'm not surprised. I had quite a few major problems with them. I discovered another problem recently that I was told by a mechanic that the Ganley Ford didn't replace the filter correctly and dirt blows into the car from the vents. I noticed a lot of dust/dirt would get all over the dashboard. Did the same people who worked at the Lorain ave location relocate to the other locations? If so, I'm going to the neighborhood mechanic. More

Very professional and treated with respect,I actually felt important even though it was others getting serviced👍🏽 thanks for being kind and keeping me informed throughout the process, even my wait time felt important even though it was others getting serviced👍🏽 thanks for being kind and keeping me informed throughout the process, even my wait time time was great🥰 More

It was a good experience. It was a very good experience. It was a very very good experience. It was a very good experience. It was a very very good experience. More

Fast and efficient. A little expensive. It was a decent experience; I'm glad to have my car back A little expensive. It was a decent experience; I'm glad to have my car back More

Yikes on bikes does communication need to be better. Also stock the paper in your night drop box. Also stock the paper in your night drop box. More

Polite and professional They kept me updated throughout the entire process and completed the work in a timely fashion the entire process and completed the work in a timely fashion More