Ken Ganley Ford Parma - Service Center

Purchased a used car $55,000. After signature sales person would did not answer calls or messages. Vehicle failed e-check I made appointment with service after a week nothing but After signature sales person would did not answer calls or messages. Vehicle failed e-check I made appointment with service after a week nothing but excuses made appointment with Ganley Chevy. I also had to get second temp tag issued. Converter was replaced and o2 censor and passed e-check. Car was to have some paint work and was again told he would call with appoint date. No call More

As always, great service from Alicia and her mechanic! ! Kept me informed, and is a pleasure to work with. ! Kept me informed, and is a pleasure to work with. More

Alicia provided superior customer service. I waited comfortably at the dealership with their complimentary hot beverage. My oil change, tire rotation and overall inspection was done swiftly. I waited comfortably at the dealership with their complimentary hot beverage. My oil change, tire rotation and overall inspection was done swiftly. More

After being with BobGillinham for several years the jury is still out but so far so good. is still out but so far so good. More

We used Ganley Ford service for the first time and would rate them excellent. From my contact on the phone to the service technician that came to my home(and that was awesome). Courteous, prompt, and profes rate them excellent. From my contact on the phone to the service technician that came to my home(and that was awesome). Courteous, prompt, and professional. Goodbye Liberty hello Ganley. More

I made an appointment, but when I showed up for the appointment they said I didn't have one. Then I was hungry after sitting for hours waiting for the work on my car, so I went to the vending machine. appointment they said I didn't have one. Then I was hungry after sitting for hours waiting for the work on my car, so I went to the vending machine. $2.50 for a tiny bag of chips, are you insane?? More

Zero feedback on what may need attention. I have 65k on the car and have NEVER been told I need to change my air filters. Fortunately I am capable to change air filters and did both. If I I have 65k on the car and have NEVER been told I need to change my air filters. Fortunately I am capable to change air filters and did both. If I was made aware of issues I would have had them take care of it. I have one more service left on my vehicle and that will be the last time I use this dealership. More

Service was very good. Highly recommend the service dept. everything was quick easy. I rate them 5 stars. Highly recommend the service dept. everything was quick easy. I rate them 5 stars. More

Great service very pleasant to work with repairs done timely and at a fair price timely and at a fair price More

Excellent Fast accurate Dave was ably to get defective battery replaced too We’ll taken care of defective battery replaced too We’ll taken care of More