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Ken Ganley Ford Parma - Service Center

Cleveland, OH

4.6
2,180 Reviews
Call Service Center (888) 433-2764

2,180 Reviews of Ken Ganley Ford Parma - Service Center

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May 01, 2025

Dylan Yavorsky was so very nice, he made me feel like it used to be in the old days when the costumer came first! Ford is fortunate to have someone like him working there. Thanks Dylan! More

by CATHERINESTEFANEK
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Yavorsky
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May 01, 2025 -

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Parma. We look forward to having you as one of our valued customers for many more years to come!

April 30, 2025

Excellent service from Dave Moga! We love dealing with him; he explains all the details about the service. More

by C Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2025 -

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 30, 2025

Efficient, professional & easy with which to communicate friendly, a nice waiting room and accommodatins More

by Linda Rhea
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Hadgigeorgiou
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Apr 30, 2025 -

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

April 30, 2025

Quick thorough, friendly and professional. Matthew was great – he kept in contact and let me know what was going on. He did a great job. More

by JEFFLIP.WORK
Recommend Dealer
Yes
Employees Worked With
Mathew Newman
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Apr 30, 2025 -

Ken Ganley Ford Parma responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

April 30, 2025

Excellent service Went over and beyond to make sure I was happy before I took my car More

by Rodneysantiago18
Recommend Dealer
Yes
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Apr 30, 2025 -

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 30, 2025

The dealership was quick and efficient, despite me being a couple minutes late for my appointment. Dylan explained the services they performed. It was a great experience More

by TMLLOYDX
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Yavorsky
Report | Print
Apr 30, 2025 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 30, 2025

Everyone was very straightforward and informative. Excellent. The employees were very helpful and professional with me. More

by Rick M
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Yavorsky
Report | Print
May 01, 2025 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 29, 2025

This was an awesome experience. After contacting several ford dealerships, these guys were the only one willing to take the time to help get my car door looked at. At another dealer More

by cassidy.laurie47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2025 -

Ken Ganley Ford Parma responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

April 29, 2025

Not very happy with the problems they're finding with my 2020 f150 with only 46k miles More

by CAMPERJIM1978
Recommend Dealer
Yes
Employees Worked With
Alesha
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Apr 29, 2025 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

April 29, 2025

Very good Service and parts at Ken Ganley Ford was very good. Quick and easy appointment More

by KEITHMARTIN1021
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Yavorsky
Report | Print
Apr 29, 2025 -

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

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