Ken Ganley Ford Parma - Service Center

Excellent service! They kept me updated & it was professional throughout my whole time there. Thanks. They kept me updated & it was professional throughout my whole time there. Thanks. More

The mechanics have good knowledge about what the car needs to be safe on the road needs to be safe on the road More

Helped with a battery issue, very informative, checked on me while waiting for my vehicle me while waiting for my vehicle More

The service department got the truck in that day and it the problem was fixed the next day. Faster then expected with getting the part delivered. The service woman was very helpful the problem was fixed the next day. Faster then expected with getting the part delivered. The service woman was very helpful More

Great professional and very friendly always recommend. They always kept me up to date on repair They always kept me up to date on repair More

Very and knowledgeable kept you updated at all times on your car status work was on time your car status work was on time More

Service scheduling was easy on line. Service time was quick once I arrived and checked in the vehicle. Would have liked to have had a courtesy vehicle wash. Service time was quick once I arrived and checked in the vehicle. Would have liked to have had a courtesy vehicle wash. More

Service was excellent from my greeting to the explanation of the service my vehicle needed of the service my vehicle needed More

Service is easy, pickup is the way to go for our schedules. Top notch service. schedules. Top notch service. More

Bought our EcoSport here. Had a friend mechanic right down the street. He kept us up to date on services. He has since retired. Coming back to the dealership was a great e Had a friend mechanic right down the street. He kept us up to date on services. He has since retired. Coming back to the dealership was a great experience. Everyone was very helpful and pleasant. And George kept me up to date as to what was going on with the services. So I'll be coming back for service as needed. More