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Ken Ganley Ford Parma - Service Center

Cleveland, OH

4.6
1,954 Reviews
Call Service Center (888) 433-2764

1,954 Reviews of Ken Ganley Ford Parma - Service Center

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November 27, 2024

My truck was done, efficiently and quickly service. Writer was good. Her job and got me on my way. More

by andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Jeffery
Report | Print
Nov 29, 2024 -

Ken Ganley Ford Parma responded

Hi Andy, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 27, 2024

Have been using this dealership since 2017. Both ownerships have been super friendly and helpful thank you More

by Hollyweber1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2024 -

Ken Ganley Ford Parma responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 26, 2024

Professional and courteous. Called me in a timely manner. Quickly worked on my car and even dropped it off at my workplace. More

by JOHNJOHNSON408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Jeffery
Report | Print
Nov 27, 2024 -

Ken Ganley Ford Parma responded

It has been a pleasure serving you, John. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

November 26, 2024

Great customer service care and professional support. I would recommend Ken Ganley Ford to my friends and family. More

by Elmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2024 -

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 26, 2024

Gave an early appointment,took me right away. Vehicle was clean and on time. Will go back More

by DSCHI98711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2024 -

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

November 26, 2024

Outstanding service in a timely fashion. Highly recommend for service on your vehicle of choice More

by DONJARECKI62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2024 -

Ken Ganley Ford Parma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

November 25, 2024

My sales consultant Mike Lascola was phenomenal. Honest and up front with everything which I appreciated. I’ll happily return to Ganley Ford for future purchases. More

by BKUPCIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike LaScola
Report | Print
Nov 27, 2024 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mike and our team, and we look forward to working with you again.

Nov 27, 2024 -

Ken Ganley Ford Parma responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

November 23, 2024

The service was amazing and the timing was very efficient and fast.Staff was very polite and helped with everything that’s was needed and more. I went in for one thing and they fixed multiple problems with r More

by loverissa133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Asano
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Nov 25, 2024 -

Ken Ganley Ford Parma responded

We are very happy to hear Paul provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 22, 2024

Alex Hrabak, the mechanic was excellent. Alicia Jeremy, advisor was very helpful. A great experience. More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Hrabak, mechanic. Definitely ⭐️⭐️⭐️⭐️⭐️, Alicia Jeffery
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Nov 25, 2024 -

Ken Ganley Ford Parma responded

Deb, Thank you for your very kind review. Alex, Alicia, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

November 20, 2024

Timely, easy and efficient was the service department thank you Ken Ganley Ford brookpark parma More

by jamesstumpf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Asano
Report | Print
Nov 20, 2024 -

Ken Ganley Ford Parma responded

James, Thanks for sharing about your service experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

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