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Ken Ganley Ford Parma - Service Center

Cleveland, OH

4.6
1,955 Reviews
Call Service Center (888) 433-2764

1,955 Reviews of Ken Ganley Ford Parma - Service Center

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October 27, 2024

Service was acceptable, in time and my car was returned after a quick wash and in good order. More

by ANITAPRUITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Asano
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Oct 27, 2024 -

Ken Ganley Ford Parma responded

Hi, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!

October 26, 2024

Very friendly staff. Always looking out for the customer. Efficient and car was done faster than expected. Service writer was very good. More

by JAROOT-895
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
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Oct 27, 2024 -

Ken Ganley Ford Parma responded

Hi, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

October 26, 2024

Paul was very kind and helpful I appreciate everything he did for me thank you More

by Denko40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Asano
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Oct 27, 2024 -

Ken Ganley Ford Parma responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

October 26, 2024

The servicemen always greet you when walking in. The waiting area is very clean and comfortable. More

by shirleyylee2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2024 -

Ken Ganley Ford Parma responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 24, 2024

No problems. Service was good and everyone was friendly. Gilliangham Ford has extended to Ganley ford with the quality of care . I will continue my service at thi More

by KURILKOPAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2024 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 24, 2024

Quick and detailed service and they kept me in the loop with everything they did id recommend ford in parma to anyone i know. More

by struckmandavid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Asano
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Oct 24, 2024 -

Ken Ganley Ford Parma responded

David, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

October 24, 2024

Professional and kind. . I will definitely make this the place for my car thank you More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
First time there don’t have the name sorry
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Oct 24, 2024 -

Ken Ganley Ford Parma responded

Kim, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

October 24, 2024

She did a great job of finding my Ford rewards points and I didn’t even have to pay for my oil change! She was very courteous and kind even Suggested places for breakfast while I waited for my car Show me t More

by Lmthunberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Jeffery
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Oct 24, 2024 -

Ken Ganley Ford Parma responded

Thank you! Alicia and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

October 24, 2024

Service took vehicle in earlier than when scheduled and completed in shorter time than expected. Paul was great. Thank you More

by Joeachome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Asano
Report | Print
Oct 24, 2024 -

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Paul and our team met your expectations. Thank you again for choosing Ken Ganley Ford Parma. We look forward to having you as one of our valued customers for many more years to come!

October 24, 2024

They took care of a transmission issue with my Expedition. Seems to have taken care of all the issues that I was experiencing. More

by ALM610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Asano
Report | Print
Oct 24, 2024 -

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Parma. We look forward to having you as one of our valued customers for many more years to come!

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