Ken Ganley Ford Parma - Service Center

Great customer service. Got me in quickly for a flat tire and was able to also do brakes the same day! Got me in quickly for a flat tire and was able to also do brakes the same day! More

Service mgr was polite and efficient even showed me the reason for recall.went on service floor under lift reason for recall.went on service floor under lift More

The service advisor was very professional and understood my request. Took a far amount of time for my service appt my request. Took a far amount of time for my service appt More

I had an excellent experience at Ken Ganley Ford Parma. The service was top-notch—honest, efficient, and they went above and beyond by giving me great recommendations for new tires. I highly recommend them The service was top-notch—honest, efficient, and they went above and beyond by giving me great recommendations for new tires. I highly recommend them for anyone looking for reliable and professional service! More

I was told it would take 2 days to get my part in and they would call me when it arrived. It took over 3 weeks, with no updates, so I had to keep calling to check in. Every time I called, it sounded like they would call me when it arrived. It took over 3 weeks, with no updates, so I had to keep calling to check in. Every time I called, it sounded like the person on the other end did not know what I was talking about. Since moving Ganley Ford West to this location I feel like everyone is spread thin and not able to properly help. More

Easy to reschedule car servicing a few days prior and getting serviced despite being half an hour early. getting serviced despite being half an hour early. More

Very friendly and caring. Were on time picking up the car I will go back Were on time picking up the car I will go back More

Great service, friendly and knowledgeable staff and mechanics are amazing ! The atmosphere is nice and clean! mechanics are amazing ! The atmosphere is nice and clean! More

My first experience with Ganley Ford and their service was exemplary. Alicia made sure while I was in there for my routine oil change and tire rotation that I was made aware of rear brake issues. My rear was exemplary. Alicia made sure while I was in there for my routine oil change and tire rotation that I was made aware of rear brake issues. My rear brakes will fixed on the spot at a very fair price. Thank you for the great service and experience. More

We had a rental vehicle break down in Ohio, the service team got us in, had the necessary parts waiting, performed the repair quickly, and got our vehicle back to our customer in no time! team got us in, had the necessary parts waiting, performed the repair quickly, and got our vehicle back to our customer in no time! More