Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Ken Ganley Ford Parma - Service Center

Cleveland, OH

4.6
1,960 Reviews
Call Service Center (888) 433-2764

1,960 Reviews of Ken Ganley Ford Parma - Service Center

Sort by
October 04, 2024

Excellent Communication, great follow up. Did everything they said they would do and in a timely matter. More

by MRRICE2419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Jeffery
Report | Print
Oct 06, 2024 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 04, 2024

As always a good experience. Staff very helpful and very knowledgeable kept me informed about what was happening More

by MICHELLEOZ52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
Report | Print
Oct 06, 2024 -

Ken Ganley Ford Parma responded

Thank you so much, Michelle, for your kind words, and for taking the time to leave us this wonderful feedback!

October 04, 2024

I've been coming to Gillingham/Ganley for 35 years. They treat me like family. More

by KDROTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2024 -

Ken Ganley Ford Parma responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

Oct 05, 2024 -

Ken Ganley Ford Parma responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

October 04, 2024

Service was done in a timely matter. Every one was courteous. After service was completed my car was washed. I was thanked for bringing my car in to be serviced More

by Juljar1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Monske
Report | Print
Oct 06, 2024 -

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 03, 2024

When car been pulled out of shop , I note that sticker on windshield been not updated , so I’’m not shore that any service been done wright on it More

by Bohdan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
Report | Print
Oct 05, 2024 -

Ken Ganley Ford Parma responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

October 03, 2024

The dealership is fun thanks to Dave Moga, C. J. Overman and others. Dave and Cindy should be given large bonuses and big pay increases. They are the workhorses of the dealership. Please write ba More

by danjplatten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
C.J. Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2024 -

Ken Ganley Ford Parma responded

Thank you, Dan, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Dave and Cindy here at Ken Ganley Ford Parma.

Oct 05, 2024 -

Ken Ganley Ford Parma responded

Hi, thank you for your kind review; we are happy to pass along your comments to Dave and Cindy at Ken Ganley Ford Parma! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ken Ganley Ford Parma!

October 03, 2024

George was very helpful in resolving my issue an in keeping my cost down. Will use Ken Ganley Ford again. More

by Jerryd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2024 -

Ken Ganley Ford Parma responded

Thank you, Jerry! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that George met your expectations. Thank you again for choosing Ken Ganley Ford Parma. We look forward to having you as one of our valued customers for many more years to come!

Oct 05, 2024 -

Ken Ganley Ford Parma responded

Hello Jerryd, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Parma. Feel free to reach out to us if you need anything. Have a wonderful day.

October 03, 2024

My advisor noticed that I had bonus points that I had accumulated over the years. They saved me $66 on my service appointment. More

by johnandjackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
Report | Print
Oct 04, 2024 -

Ken Ganley Ford Parma responded

Thank you, John and Jackie, for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Oct 05, 2024 -

Ken Ganley Ford Parma responded

Hello, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 03, 2024

Excellent service Co workers really nice and ready to help. Thanks for doing great job More

by frankgarza1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bolaji Adeyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
C.J. Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rezzano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Bode
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris 'Bubba" Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madelyn Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike LaScola
Report | Print
Oct 03, 2024 -

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience, Frank! We sincerely value your business and look forward to your next visit.

October 02, 2024

The young lady scheduled my appointment was fantastic. Drop off was easy. The garage staff, pleasant and helpful repair time was quick. They rinsed off my car and gave it a quick wash down all within 60 m More

by CASTIBI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Jeffery
Report | Print
Oct 02, 2024 -

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

1
...
66
67
68
...
196