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Ken Ganley Ford Parma
Parma, OH
4,966 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,966 reviews
August 18, 2026
I purchased my brand new 2026 Ford Explorer and Pam was wonderful in providing very knowledgeable and helpful information to make my decision extremely easy. I will most definitely recommend Pam to all wonderful in providing very knowledgeable and helpful information to make my decision extremely easy. I will most definitely recommend Pam to all my friends and family. More
by Emma
August 16, 2026
Tires was to be rotated and was not I know because of a slow leak in rear passenger side. And it is still there slow leak in rear passenger side. And it is still there More
by Rhammond42jr
Verified CustomerAugust 16, 2026
Professional service. On time. Very happy. He explained the length of time it would take and what would be done. Very pleased On time. Very happy. He explained the length of time it would take and what would be done. Very pleased More
by DICHY
August 16, 2026
I appreciate Pam and John. They do a great job and treat you like a friend and not just a customer. This is a tough economy and to have people who care about whats best for you They do a great job and treat you like a friend and not just a customer. This is a tough economy and to have people who care about whats best for you financially over just selling you a car is priceless. They were a big help identifying the best option for me and for my daughter's first car. The Colonna's appreciate you. More
by Danny Colonna
August 16, 2026
Grate people good time buying a car if your looking to buy come to ken ganley buy come to ken ganley More
by kpeck1986
Employees Worked With
August 16, 2026
Courteous and maintenance was done quickly while I waited. I am very happy with this service appointment. waited. I am very happy with this service appointment. More
by JTPOKORNY
August 15, 2026
Long wait to call and get answer from service department. Long wait when dropped off vehicle at scheduled time. Mark Owens was great told me safety recall would take til afternoon and had uber ready to take Long wait when dropped off vehicle at scheduled time. Mark Owens was great told me safety recall would take til afternoon and had uber ready to take me home! More
by RCROTTINGER
Employees Worked With
Mark Owens he was great
August 15, 2026
Car took forever to get diagnosed, seemed as it was not a priority because of warranty work. Took 3 weeks to complete. Was kept informed as to what was going on. Service Manager never returned phone call, ag priority because of warranty work. Took 3 weeks to complete. Was kept informed as to what was going on. Service Manager never returned phone call, again not a priority. Finally got car returned and was not completed had to get the tech to finish. Also was not washed and was clearly sitting outside for awhile. Very poor service More
by SWOODS924
August 15, 2026
Pam was wonderful and made the entire process seamless. I will highly recommend her to all my friends !! I will highly recommend her to all my friends !! More
by kjkandme
