Ken Ganley Ford Parma

everyone was extremely helpful and answered all my questions:.the service area was clean & well kept. questions:.the service area was clean & well kept. More

Absolutely love the pickup and drop off service. Ladies picking up and dropping off were very polite. I also appreciate the updates throughout the service and service tech looking over my truck and Ladies picking up and dropping off were very polite. I also appreciate the updates throughout the service and service tech looking over my truck and giving updates on issues needing done. More

They made everything easy and are so understanding and patient They are the best dealership! patient They are the best dealership! More

I buy all my cars from Ganley Always treated great no matter why I'm there. matter why I'm there. More

Service was outstanding and promptly completed. I highly recommend Ken Ganley Ford Parma service department. I highly recommend Ken Ganley Ford Parma service department. More

I was very happy with the work I thought they did a professional job and very courteous professional job and very courteous More

I really appreciated how hard Kristy worked to find me just the right vehicle, even if that meant driving it in from out of town. just the right vehicle, even if that meant driving it in from out of town. More

Very smooth process everything went is planned. We’re very happy with our purchase of our new Ford Ranger. We’re very happy with our purchase of our new Ford Ranger. More

This was the second time in as many weeks we had our vehicle in for a service appointment. This time for a vehicle detail. The service was great and the car looks beautiful. Once again taken in on tim vehicle in for a service appointment. This time for a vehicle detail. The service was great and the car looks beautiful. Once again taken in on time and finished in a timely manner. Hats off to all the staff! Thank you! More

I’ve recently started experiencing gear slippage and sluggish acceleration in my 2020 Ford Transit Connect. After researching the issue, I found countless reports from other owners describing transmissi sluggish acceleration in my 2020 Ford Transit Connect. After researching the issue, I found countless reports from other owners describing transmission failures occurring between 80,000 and 100,000 miles on this model. I reached out to my local Ford dealership to ask about financial assistance through Ford’s “Goodwill Assistance” program. My vehicle meets the program’s general eligibility criteria—it’s under 100,000 miles and less than seven years old. However, I was quoted $9,492.50 for the repair. Without any financial assistance, a repair of that cost is simply out of reach for many people with a median income. At just 94,000 miles and six years old, I never expected to be without a working vehicle due to a major transmission failure. It’s incredibly disappointing, especially after learning how many other owners have experienced similar problems. Because of this experience, I’ve made the decision that my next vehicle will not be a Ford. That decision isn’t one I make lightly. I grew up in a Ford family. I’ve owned and driven Ford vehicles my entire life because I trusted the brand and believed in the quality of its products. I had genuine brand loyalty. Unfortunately, this experience has completely changed my confidence in Ford. More