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Ken Ganley Ford Parma
Parma, OH
2,126 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the EcoSport, Escape, Explorer and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,126 reviews
May 02, 2024
The service was good salesperson was knowledgeable about the service calls. Received car back clean. the service calls. Received car back clean. More
by DEBRAGADSON53
Verified CustomerEmployees Worked With
Helpful May 01, 2024
Quick and friendly service personal. Took the car in right away and asked question and answered mine. Took the car in right away and asked question and answered mine. More
by JS7HILLS
Employees Worked With
May 01, 2024
Very pleasant and even washed my car The service manager is probably the best device mgr I have ever worked with. is probably the best device mgr I have ever worked with. More
by Pete.galioto
April 30, 2024
Not happy with 2 percent surcharge for using credit card. Happy with service and work Happy with service and work More
by MARIEGENIUS
Employees Worked With
April 30, 2024
Ken Ganley Ford has treated us very well. The service department is knowledgeable, honest and repaired our cars with care and solid workmanship. The service department is knowledgeable, honest and repaired our cars with care and solid workmanship. More
by Kim D
Employees Worked With
Dave and Will - both 5 stars
April 30, 2024
I didn’t have to wait long for my oil change. Fast and reliable to get the rest of my day going. Fast and reliable to get the rest of my day going. More
by PDOMBROWSKI300
Employees Worked With
April 30, 2024
Service was great! Didn’t like that I couldn’t use my charge card without paying an extra charge! Didn’t like that I couldn’t use my charge card without paying an extra charge! More
by WVICKI48
Employees Worked With
April 29, 2024
Their service department is top notch. They do a good quality job, communicate well with me, and always seem to have competitive prices. I continue to use this dealer to service my car. They do a good quality job, communicate well with me, and always seem to have competitive prices. I continue to use this dealer to service my car. More
by KEITHKOZAK
April 29, 2024
It was a great experience with Eric asvestas very knowledgeable about my new car I will keep going back for that. knowledgeable about my new car I will keep going back for that. More
by G.presockgary
April 29, 2024
I like that the professionals were able to fix my car and I did not have to return for any additional work. I did not have to return for any additional work. More
by AW216
