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Ken Ganley Ford Parma

Parma, OH

4.7
3,511 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 3,511 reviews

June 29, 2025

Excellent Courteous, friendly, helpful ? ????????????? 6 5 4 3 2 1 1 More

by Earl McCarty
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Yavorsky
Jun 29, 2025 -

Ken Ganley Ford Parma responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

June 29, 2025

Austin was terrific i ask him to wait and he was very professional.called him a little later and told him I would be back the next morning .he had everything ready to go could not be happier More

by fredlemley8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2025 -

Ken Ganley Ford Parma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

June 29, 2025

Very professional and also very knowledgeable we like going there close to our house.Thank you More

by RSTOKIC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pam Koglman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2025 -

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

June 29, 2025

I received exceptional service. Dave Moga, my service advisor, was especially courteous, informative, and helpful. His demeanor helped restore my faith in this dealership. More

by KAREYR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2025 -

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

June 28, 2025

Zoe went above and beyond, she was pleasant and extremely helpful. Will return again. Great More

by shawngallagher01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zoe
Jun 29, 2025 -

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Parma to be a positive one. Please don't hesitate to reach out if you need anything else.

June 28, 2025

I am extremely pleased with the staff here. Everyone is so understanding and explain everything to where you can understand and they are nothing but kind. Need more people like this in the worl More

by graytori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2025 -

Ken Ganley Ford Parma responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

June 28, 2025

Purchased $3000. Ford Premium care from Liberty Ford for 2019 Jeep Cherokee at time of purchase, unfortunately Ken Ganley Ford won't honor it for shock replacement on More

by leo59jacque
Recommend Dealer
No
Employees Worked With
Mr Moga
Jun 29, 2025 -

Ken Ganley Ford Parma responded

According to our records, you have The Ford PremiumCARE warranty which unfortunately does not cover shocks, only the warranties with maintenance & wear portion does. Ford PremiumCARE covers a wide range of vehicle components, including the engine, transmission, steering, brakes, and electrical systems. It also covers some wear-and-tear items like spark plugs, brake pads, and wiper blades, though this may vary based on the specific plan. Ken Ganley Ford will honor the warranty that you have but unfortunately the warranty that you purchased will not cover the repair you currently need. It’s not Ken Ganley Ford, it’s the warranty.

June 28, 2025

Excellent work, the staff was extremely professional and courteous. Very quick and efficient. Definitely come back More

by DPLACKO27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2025 -

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

June 28, 2025

Did a very good job thank you will have service my car again when needed More

by russtubbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2025 -

Ken Ganley Ford Parma responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

June 27, 2025

They are very nice they take great care of you and have great vehicle's More

by TIFFMOORE1941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bolaji Adeyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.