Ken Ganley Kia Mentor

I took my van in for a recall. I was promptly noticed and checked my car in. Took less time than I thought it would. I thought the service area was very clean and also the waiting I was promptly noticed and checked my car in. Took less time than I thought it would. I thought the service area was very clean and also the waiting area. Zach also very nice and explained to me that I needed to come back in about 2 weeks for a part that need to be ordered, and the car was safe to drive. We have always had great service there. More

Courteous and thorough detailing repairs. It's easy to book an appointment and I appreciate the shuttle rides. It's easy to book an appointment and I appreciate the shuttle rides. More

I had wonderful experience a gentlemen told he would help me the. Another lady was available first and the the gentlemen approached once he was available apologizing on not being able to get to me timely. I me the. Another lady was available first and the the gentlemen approached once he was available apologizing on not being able to get to me timely. I was also let know of possible improvements to air filter and the communications were very professional. I was then walked to my car and was shown I was of importance as a customer! More

The last time my Sedona was serviced at this dealership I was promised a free oil change if I completed a survey. I did complete an online survey and submitted it. Today I was told I should have received a v was promised a free oil change if I completed a survey. I did complete an online survey and submitted it. Today I was told I should have received a voucher and since I did not know that and Ganley never followed through to send me a voucher, I was charged. Someone there dropped the ball at my expense. Also, my 2021 Seltos was promised two free oil change at the time of purchase. When I went to get my second oil change they had no record of THIS free service either. This was because the dealership changed hands from Mentor Kia to Ganley. I was charged for this one also. Your inability to correctly handle paperwork is costing me money and false promises are not something to be respected. More

He was great. Helpful and understanding. Worked well with me He was the freaking best Helpful and understanding. Worked well with me He was the freaking best More

Extremely honest and great prices for services. I moved here from out of state and my local dealership charged 3 times what Kia Ganley does. I moved here from out of state and my local dealership charged 3 times what Kia Ganley does. More

Good service and helpful. Knowledgeable about inventory and pricing. Was able to answer every question. Knowledgeable about inventory and pricing. Was able to answer every question. More

Very nice. Easy process Wonderful people Very helpful in choosing the right vehicle Would definitely deal with again Easy process Wonderful people Very helpful in choosing the right vehicle Would definitely deal with again More

I called Ken Ganley Kia to check if a few models I was interested in were in stock, Zaid answered and was super helpful. When I arrived, the vehicles were already ready to test drive and Zaid was got ever interested in were in stock, Zaid answered and was super helpful. When I arrived, the vehicles were already ready to test drive and Zaid was got everything setup to go. When it came time to buy, everyone was super efficient and helpful getting the financing prepared and I was able to drive home shortly afterwards. More

Kia of mentor has earned my future business. Very nice salesman Martin Albee helped me find my next car. Easy process. Love my 2023 kia Sportage x line. Very nice salesman Martin Albee helped me find my next car. Easy process. Love my 2023 kia Sportage x line. More