Ken Ganley Kia Mentor

Awesomeness It was a good experience when I got my oil change. The person there was helpful and curtious. change. The person there was helpful and curtious. More

Service dept was courteous and friendly. I'm an electronics engineer, so I asked ALOT of technical questions to Mick. He was patient and answered my questions to me understanding (I do my ow I'm an electronics engineer, so I asked ALOT of technical questions to Mick. He was patient and answered my questions to me understanding (I do my own brakes, spark plug replacement, pcv valve replacement, wiper blades, lamps, exhaust systems, etc. Been doing things on my vehicles for 45 years. Mechanically and electronically inclined. So, I ask alot of technical questions). Mick even brought out the canister (from the exhaust system) and showed me what had to be replaced (Voluntary exhaust system canister recall). Thanks, Mick. And he explained the anti-theft software upgrade for me. (in the electronics field, I've used , and loaded, software (and firmware) ALOT ! ). I had the anti-theft software updated. However, after the upgrade, I noticed the buttons and thumbwheels on my steering wheel were disabled (couldn't adjust radio volume, change radio frequencies (presets), change dash display parameters, like MPH or KMPH, service interval notifications, and so on). Had to turn around and go back to dealership to get it resolved. They knew of this side effect of the upgrade, and corrected it. But, if they knew of this side effect, why didn't they test the steering wheel buttons BEFORE i left?? I told Mick that ALL tech and mechanics should be trained on this problem (side effect) and verify it has been corrected before giving the car back to customer. Fortunately, I'm retired and had time that day to turn around and get this fixed immediately (I was not mad over this.) Overall, it was a good experience at Ganley Mentor Kia dealership. More

It was a great experience. I would definitely come back. Everyone was very helpful and nice. I would definitely come back. Everyone was very helpful and nice. More

Jack was very informative about used cars I was inquiring about. When I changed to new he made sure I had the one I wanted about. When I changed to new he made sure I had the one I wanted More

Was happy with everyone Noah was very knowledgeable ,very friendly and I was impressed with everyone that I talked to, like Matt, your financial person and a lady that was also very nice, I forgot her name, friendly and I was impressed with everyone that I talked to, like Matt, your financial person and a lady that was also very nice, I forgot her name, but she is very friendly More

The service department is definitely the best around. Rebecca Banks is a Rock Star on the service desk Rebecca Banks is a Rock Star on the service desk More

This was the best dealership I’ve ever been too. Very welcoming. Great salespeople. And environment. It wasn’t hard for me to get the car I wanted. I felt heard and they met all my needs. Very welcoming. Great salespeople. And environment. It wasn’t hard for me to get the car I wanted. I felt heard and they met all my needs. More

Rebecca was very helpful and explained my issue and the options exceptionally. I was very satisfied with my experience. options exceptionally. I was very satisfied with my experience. More

Great service dept. polite and courteous. Kept me informed and car was completed in the time they said. Would recommend their service dept. to anyone. polite and courteous. Kept me informed and car was completed in the time they said. Would recommend their service dept. to anyone. More

Very courteous and helpful. Kept me up to date with the progress on my car and let me know when it was done. Kept me up to date with the progress on my car and let me know when it was done. More