
Ken Ganley Kia Mentor
Mentor, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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We had a great experience with Jack. He was very friendly. Love our new Optima. He was very friendly. Love our new Optima. More
Helpful & friendly- understood what I was looking for in a car and gave me good info that was important to consider. Very very pleased. Highly recommend Jack! a car and gave me good info that was important to consider. Very very pleased. Highly recommend Jack! More
Ask for Sam, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. I was looking fo He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. I was looking for a pre ownerd vehicle on the lot. I was looking for a newer car with low mileage and in my price range. I was placed in THE PERFECT CAR!!!!! Sam really set the bar across the board for a perfect customer experience. From the moment I walked into Kia of Mentor Sam was upfront and honest, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. It could not have been more seamless. Sam was very knowledgeable about the vehicles there, kind and knew just what I wanted based on my interests. I walked out happy and appreciated the great customer service. I will be referring friends to him, and definitely plan to purchase all future vehicles from Sam. 5 stars ⭐️⭐️⭐️⭐️⭐️ More
Marques was incredibly helpful and made the process of purchasing my first new vehicle seamless and enjoyable! Excited for my new K5 purchasing my first new vehicle seamless and enjoyable! Excited for my new K5 More
When I first walked into the showroom, I was distraught over the issues I was having with my current vehicle. Sam and his manager spent a lot of their time and energy to make sure I was completely happy! W over the issues I was having with my current vehicle. Sam and his manager spent a lot of their time and energy to make sure I was completely happy! When I left I was smiling ear to ear. I will be coming back for my service needs as well as ANY further vehicle purchase! More
Working with Marques was an exceptionally great experience. His honesty, knowledge, and thoughtfulness made our purchase the most peaceful experience. This is how business should be done. Exception experience. His honesty, knowledge, and thoughtfulness made our purchase the most peaceful experience. This is how business should be done. Exceptional service with a welcoming environment is what he gave us and I’ll be sure to recommend him to my friends and family in the future! More
I had to wait a long time for parts. Never was a phone call returned. I had to call to keep checking in the parts. Terrible service. Never was a phone call returned. I had to call to keep checking in the parts. Terrible service. More
Marques was extremely professional and courteous. Went out of his way for a great experience. Highly recommended. Went out of his way for a great experience. Highly recommended. More

Jacob was great to work with. What an experience beautiful dealership, great service from Jacob and GM Sean. Thank you for helping me with the purchase of my lease Kia Sportage. What an experience beautiful dealership, great service from Jacob and GM Sean. Thank you for helping me with the purchase of my lease Kia Sportage. Thank you Jacob for the excellent service. More
My wife and I had been searching for a new Kia EV6 for a little while. We saw one on the Ken Ganley Kia Mentor lot but unfortunately it was already sold. We met with Marques Moore and he let us look at the little while. We saw one on the Ken Ganley Kia Mentor lot but unfortunately it was already sold. We met with Marques Moore and he let us look at the sold EV6 and told us about all of the features. Marques took the time to listen to what we were looking for and there was absolutely no pressure to purchase or put a deposit down like some of the other dealerships told us. A week later another EV6 arrived and Marques contacted us immediately. We test drove the EV6 the same evening and decided to purchase it. This was the easiest, no pressure vehicle purchase we have experienced. All of the staff are very friendly and polite. More