Ken Ganley Kia Mentor

Service was awesome. My rep communicated during the whole service. Car was returned washed and good to go My rep communicated during the whole service. Car was returned washed and good to go More

The service department is horrible. My car has been sitting there since May 6th for an engine replacement. And for 3 weeks prior to that. I have been told and lied to numerous times b My car has been sitting there since May 6th for an engine replacement. And for 3 weeks prior to that. I have been told and lied to numerous times by the service department. Originally it was stated the car would be done in mid June. Then another time end of June. The last statement by Nate Ferris was car was scheduled for repair on July 24th. which never happened. As of July 17th we now were told scheduled for service will be completed by next week. Enough of the waiting and lie after lie. As of now the Attorney General and corporate have been involved. More

Simon was amazing, polite, professional and honest. He got me the price and trade in value I needed with no hassle at all. He helped walk us through the process and addressed all of our concerns. He got me the price and trade in value I needed with no hassle at all. He helped walk us through the process and addressed all of our concerns. More

Amazing service. Simon was great. Got us the price we needed in no time.. he also got us a fair deal on our trade in. He was amazing. Simon was great. Got us the price we needed in no time.. he also got us a fair deal on our trade in. He was amazing. More

Ken Ganley Kia Mentor does good work and we appreciate their good service and friendly employees. their good service and friendly employees. More

Service department went through my car, and returned with a job well done. The talk with sales representative Zaid Alsaifi, looking forward to purchasing a new kia carnival through him. a job well done. The talk with sales representative Zaid Alsaifi, looking forward to purchasing a new kia carnival through him. More

The Michael Lindbergh that assisted me in the service department was great. A ⚠️ warning had appeared while driving he informed me was a burnt out light got us in for service quickly same day along with department was great. A ⚠️ warning had appeared while driving he informed me was a burnt out light got us in for service quickly same day along with being able to perform alignment that showed as being needed. More

Did all the repair work no extras and I was out there when it said I was when it said I was More

I had a great experience with Kia of Mentor. I met Mike A. and “G”, they were very professional, efficient and patient with me answering all my questions. Mike worked with me getting my paymen I met Mike A. and “G”, they were very professional, efficient and patient with me answering all my questions. Mike worked with me getting my payment to where I was comfortable with no pressure. I ended up leasing the 2023 Kia Sportage, and I absolutely love it. I appreciated G texting me the next day asking if I had any questions/concerns, and that I can call him for assistance. Such a breath of fresh air compared to some other dealerships I’ve been to in the past. I’ll definitely be referring family & friends to go see G, Mike and the Kia of Mentor team! Thanks guys. -CR More

I looked at a number of vehicles last year and decided on the kia soul. I am very happy with it. the kia soul. I am very happy with it. More