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Ken Ganley Kia Mentor
Mentor, OH
1,675 Reviews
WELCOME TO KEN GANLEY KIA MENTOR, THE LEADING GREATER CLEVELAND KIA DEALER!
Are you in or around Mentor looking for a new vehicle that's leading the country in efficiency, style, and affordability? Have other Cleveland KIA dealerships frustrated you? For a new car buying experience, come check out our dealership and get the ideal auto buying experience. You can use our website to research all our new and pre-owned inventory. We make it easy for your to see all the latest KIA vehicles available and the great new vehicle specials we have to offer. Contact us today online www.kenganleykiamentor.com or by phone at 440-953-1000 and we'll be happy to help you learn more about your next vehicle!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,675 reviews
July 31, 2023
Said was very Friendly and helpful. New lease and I love it! Ok price. I always lease there New lease and I love it! Ok price. I always lease there More
by Stephcarroll622
July 30, 2023
Easy to work with; Marques had an excellent vehicle waiting for us. Tony and Jeff were excellent in the back office; team works well together waiting for us. Tony and Jeff were excellent in the back office; team works well together More
by hmgthomas
July 30, 2023
Staff in all departments are welcoming, professional, and knowledgeable. The building is clean and has a comfortable space for customers who are waiting for their cars. and knowledgeable. The building is clean and has a comfortable space for customers who are waiting for their cars. More
by mmgersper
July 29, 2023
They were absolutely fantastic and efficient. I was in and out of there within the hour because of the effort or Noah, a absolute unit of a salesman I was in and out of there within the hour because of the effort or Noah, a absolute unit of a salesman More
by Pmay
Employees Worked With
July 29, 2023
Marty was friendly, helpful and willing to do all he could to make me happy. Everyone I came in contact with at that site was friendly and greeted me with a smile. could to make me happy. Everyone I came in contact with at that site was friendly and greeted me with a smile. More
by Sue
July 29, 2023
Our experience was excellent. We were greeted immediately and the general manager Tony came out to make sure we were helped. Our sales person Marques was very professional perso We were greeted immediately and the general manager Tony came out to make sure we were helped. Our sales person Marques was very professional personable and helpful. Our vehicle purchasing experience went smooth and was enjoyable. More
by ddshaulis
July 29, 2023
I am always extremely pleased with the service at Ganley Kia. They have always fit me in when I need them. The service team is excellent. Kia. They have always fit me in when I need them. The service team is excellent. More
by suzanne.continenza
July 28, 2023
The service department is horrible. My car has been sitting there since May 6th for an engine replacement. And for 3 weeks prior to that. I have been told and lied to numerous times b My car has been sitting there since May 6th for an engine replacement. And for 3 weeks prior to that. I have been told and lied to numerous times by the service department. Originally it was stated the car would be done in mid June. Then another time end of June. The last statement by Nate Ferris was car was scheduled for repair on July 24th. which never happened. As of July 17th we now were told scheduled for service will be completed by next week. Enough of the waiting and lie after lie. As of now the Attorney General and corporate have been involved. More
by mistofirish2
July 28, 2023
Service was awesome. My rep communicated during the whole service. Car was returned washed and good to go My rep communicated during the whole service. Car was returned washed and good to go More
by richard.asbury57
July 27, 2023
Simon was amazing, polite, professional and honest. He got me the price and trade in value I needed with no hassle at all. He helped walk us through the process and addressed all of our concerns. He got me the price and trade in value I needed with no hassle at all. He helped walk us through the process and addressed all of our concerns. More
by Bjones
