Ken Ganley Nissan Mayfield

I worked with the online department to try and secure a car online. First of all, I was really impressed in the quick response form Alicia. She reached out to me on a weekend night which was beyond expec car online. First of all, I was really impressed in the quick response form Alicia. She reached out to me on a weekend night which was beyond expectations. But it didn't go very well once I wanted to secure the car online on Monday. Couldn't get a price from the online team..said "I had to come in for pricing." Asked online department how many models and colors were available in stock and was told "several options available." I picked out 2 versions and asked them to have the cash pricing ready when I made this unnecessary trip to the dealership later the same day. (I should have been able to do this online). When I arrived, no pricing was prepared and they only had one option car available, not several. Carl said I couldn't pay cash because, quote...."I can't sell you cash because that is not to my advantage." crazy. Anyway, had to end up paying more for a cash transaction than a financed one. That might make sense from a dealer, but as a customer....makes no sense. I understand with supply being so limited that times aren't normal....but customer service wasn't normal either. After I purchased the car....finance, parts department etc were all outstanding. More

Staff are always helpful and very pleasant. They make sure they give you the service you pay for. sure they give you the service you pay for. More

Excellent customer service from everyone as soon as I walk in the door. Thank you. walk in the door. Thank you. More

Jim is absolutely a gem. Excellent customer service and very professional environment. I would recommend the dealership. very professional environment. I would recommend the dealership. More

External situation. Thoughts were about another car but I liked this one. Powerful, comfortable and soft. This is the second Nissan from Ganley. Thank you Carl and Kamal. liked this one. Powerful, comfortable and soft. This is the second Nissan from Ganley. Thank you Carl and Kamal. More

Steve was a great salesmen showed me how to work everything in the car programed my phone everything in the car programed my phone More

Top notch service department with top notch technicians. Friendly staff and very helpful. My recent visit to the service department was just amazing. Thank you for a great experience. Thanks to Brett and th Friendly staff and very helpful. My recent visit to the service department was just amazing. Thank you for a great experience. Thanks to Brett and the technician who worked on my Rogue!! More

The service department completed my oil change in less than an hour. I was able to get in abs out on my lunch break. Korey provided great customer service and was very accommodating. than an hour. I was able to get in abs out on my lunch break. Korey provided great customer service and was very accommodating. More

Appointment time is always met. Easy in and out. Great customer service. Mechanic gives detailed evaluation of vehicle. Never any pressure for additional purchases. Coupons excepted. customer service. Mechanic gives detailed evaluation of vehicle. Never any pressure for additional purchases. Coupons excepted. More

Omg your place and people there are so very nice very great experience would send people out there Steve and everyone that help make this possible thank you very much great experience would send people out there Steve and everyone that help make this possible thank you very much More