
Ken Ganley Nissan Mayfield
Mayfield Heights, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Assumed they knew what was wrong with the car the first time I brought it in just by me describing the sound. They tightened my backing plate and said it was fixed. The sound was still there. Second time i time I brought it in just by me describing the sound. They tightened my backing plate and said it was fixed. The sound was still there. Second time in they said they couldn’t find anything and I was told they checked my brakes and they were good. They told me to come in when it was making the noise. I did and he put it up and saw it was the back brake. Someone missed something the first two times. I paid $90 to have my backing plate fixed when nothing was wrong with it in the first place. More
Sales rep Robert Bray was excellent as was Holly in finance. They explained everything in a timely fashion finance. They explained everything in a timely fashion More
I had an excellent experience at this dealership. It was an absolute pleasure working with Brandon and Brian. They answered all of my questions and made the car buying process easy and efficient. It was an absolute pleasure working with Brandon and Brian. They answered all of my questions and made the car buying process easy and efficient. I would highly recommend this dealership. More
It is always an enjoyable wait, not too long. I appreciate the coffee as well! I appreciate the coffee as well! More
Been coming here for years, I recommend it to anyone looking for a new car or truck looking for a new car or truck More
I traveled from New York to Ohio to purchase a 2019 Ram Laramie from this dealer. I made sure to do my due diligence before traveling to the dealer and asked a lot of very specific questions about the truc Laramie from this dealer. I made sure to do my due diligence before traveling to the dealer and asked a lot of very specific questions about the trucks condition and for photos before purchasing it. After traveling 5 1/2 hours to the dealer, I found three of the items that were of my most concern and that I asked specifically about the condition of the items, they were misrepresented and nowhere near the condition I was told. One of those items being if any of the aluminum rims had any damage or curb marks. I was told all of the rims are in perfect condition without damage. After getting to the dealer, I found one rim on the back passenger side to have been run down a curb three or four so the edge of the rim was full of curb marks that were into the aluminum. I brought this to the sales manager attention and was told that it would be taken care of and it’s no big deal it would only be a $25-$30 repair. I have spoken to a few local shops. Nobody can repair the rim due to the damage being in the aluminum and the only way to repair it is to basically replace it at this point because nobody local in my area does this type of work. So I have to say I absolutely would not travel to this dealer again to purchase another vehicle, nor would I have purchased this truck originally if I knew the true condition. More
Had one of the best dealer experiences. They were great with taking in my Lease vehicle and the process for Leasing my new car was smooth and efficient with none of the pressure to buy a bu They were great with taking in my Lease vehicle and the process for Leasing my new car was smooth and efficient with none of the pressure to buy a bunch of extras I didn't need. More
They did a great job! The people at the front desk were nice. I'm satisfied. The people at the front desk were nice. I'm satisfied. More
Matt in the sales department, Frank in maintenance, and Kamal in finance were all friendly and helpful. They made trading in my 2016 Rogue to purchase the new 2023 model an easy experience! Kamal in finance were all friendly and helpful. They made trading in my 2016 Rogue to purchase the new 2023 model an easy experience! More