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Ken Ganley Nissan Mayfield

Mayfield Heights, OH

Overview
Employees
Reviews
Vehicles
4.8
2,672 Reviews
Our new and used Nissan dealership in Mayfield Heights, Ohio is conveniently located near Cleveland and waiting to serve you. Our knowledgeable staff can go over the entire Nissan lineup to help you narrow down your car search or can get you scheduled for a service. Now is the time to handle all of your automotive needs, now is the time to visit Ken Ganley Nissan Mayfield!
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6060 Mayfield Rd

Mayfield Heights, OH

44124

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Showing 2,672 reviews

August 11, 2023

Good service on your cars and helps you find the right vehicles that matters to you. More

by ricard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Sapolin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Kane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Boro, Kamal Rida
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Aug 15, 2023 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

August 11, 2023

Everyone was nice, informative Brent kept me informed everyone was courteous,pleasant and dealership clean More

by FOXYLADY1142@sbcglobal.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
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Aug 15, 2023 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!

August 10, 2023

Very friendly very helpfull. Would do all the could to make experience a good one More

by LAURONEST9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Kane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Vansil
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Aug 14, 2023 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 10, 2023

Matt Kane was super easy to deal with. Very prompt when I had questions. Got me exactly what I wanted. More

by desatnikm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Kane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Boro, Kamal Rida
Report | Print
Aug 14, 2023 -

Ken Ganley Nissan Mayfield responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 10, 2023

Had my vehicle in for servicing last week. Very quick, professional and timely. Will return for future service! More

by MJMORRIS009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 14, 2023 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 10, 2023

Very professional and I was very satisfied with their concern about my Vehicle Safety Thank You I appreciate all that Dealership did for me and Brent Johnson is a kind and trustworthy person Thank You More

by Knytro14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 14, 2023 -

Ken Ganley Nissan Mayfield responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Nissan Mayfield. If you have any further questions, please give us a call. We're always happy to help!

Aug 15, 2023 -

Knytro14 responded

Great Work hopefully I’ll be there for oil changes and not Vehicle Damage Have Great Days ahead

August 08, 2023

Always always a wonderful experience everyone is very friendly and go over and Beyond thank you More

by IDOMW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2023 -

Ken Ganley Nissan Mayfield responded

Hi Idomw, we are very happy to have provided you with such a positive experience! We hope to see you soon!

August 07, 2023

So far so good However, there were a few items that was left in my trade-in car, but Bryant was very nice and helping me out More

by Jannie.hayesb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Kazdin
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kamal Rida
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Aug 09, 2023 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

August 06, 2023

Fast, courteous and professional. Definitely return to Ganley. Nothing like shopping local. Have a great day. More

by S.ROGALINER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2023 -

Ken Ganley Nissan Mayfield responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

August 06, 2023

I am a 30 customer of Ken Ganley Nissan Mayfield. The sales and service team members continue to meet or exceed all of my expectations. They are quick to listen and respond to all of my questions and More

by CPSAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2023 -

Ken Ganley Nissan Mayfield responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Nissan Mayfield did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Aug 09, 2023 -

CPSAP responded

Thank you so much for your quick reply to my review. In retrospect, I should have gone to the service manager prior to submitting a negative review. The sales and service management department at Ken Ganley Nissan Mayfield has always been fair, courteous and professional with my as a 30 year customer. I have decided to update the review that I previously submitted with a favorable response.. I plan to continue serving and purchasing my vehicles at Ken Ganley Nissan Mayfield.

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