Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Ken Ganley Nissan Mayfield - Service Center
Mayfield Heights, OH
1,363 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,363 Reviews of Ken Ganley Nissan Mayfield - Service Center
Sort by
March 19, 2020
What can I say. Korey did a bang up job. In and out with no sweat. No surprises. Great price. Friendly guy. Should get five gold stars. no sweat. No surprises. Great price. Friendly guy. Should get five gold stars. More
by mck73170
Verified CustomerEmployees Worked With
Helpful March 19, 2020
Excellent service Adam was over the top I followed my previous sales person Carl which is so awesome.This dealership is a little drive for me but was well worth it.I love the show room with I followed my previous sales person Carl which is so awesome.This dealership is a little drive for me but was well worth it.I love the show room with all the windows and how clean everything was.Every person was so nice and very helpful.The service department is over the top,Adam is so nice and very professional I would recommend this Nissan dealer to all my friends.The coffee machine was incredible. Again thank you for the Great service. More
by ISOAKIE
March 19, 2020
Service was prompt and courteous as usual. I really appreciate the service each time I come in to the dealership. I rate the service as A1! appreciate the service each time I come in to the dealership. I rate the service as A1! More
by 3RDFLOWCARLOS
March 19, 2020
Everything was great! Mike in the service dept was professional and timely in servicing my car and kept me updated on the progress and ensured I had a loaner when I arrived. professional and timely in servicing my car and kept me updated on the progress and ensured I had a loaner when I arrived. More
by THEPOLLAKS
Employees Worked With
March 19, 2020
Very good I have all ways had a good experience. Everyone is friendly, competent and make you feel comfortable. Will definitely return for our next service. T I have all ways had a good experience. Everyone is friendly, competent and make you feel comfortable. Will definitely return for our next service. Thank you More
by LARRY.BACHTEL
Employees Worked With
March 19, 2020
fix of driverside door lock The work was done as soon as the part arrived. They worked me into the schedule and where done completely in 90 min. The service was everything I cou The work was done as soon as the part arrived. They worked me into the schedule and where done completely in 90 min. The service was everything I could expect. More
by GDELISIO
Employees Worked With
March 19, 2020
Everyone was friendly and service went quickly and efficiently!!! They were able to fix my Sirius radio which hasn’t worked for 3 months. Recall and oil change were also done. efficiently!!! They were able to fix my Sirius radio which hasn’t worked for 3 months. Recall and oil change were also done. More
by BARBCERVENKA
Employees Worked With
March 19, 2020
Absolutely amazing staff, they really do care about your needs! I am grateful to have been part of the experience at Ganley Nissan on Mayfield rd! I plan to return one day when needed! Thanks guys!! needs! I am grateful to have been part of the experience at Ganley Nissan on Mayfield rd! I plan to return one day when needed! Thanks guys!! More
by HANNAHLEONARD200058
Employees Worked With
Other Employees :
Brandon Boro, Tom Papish, Adam Legg
March 19, 2020
Excellent service, always professional and cater to my needs. I would recommend them over any Nissan dealer in the Cleveland area, which I have been to them all, and there is no comparison. needs. I would recommend them over any Nissan dealer in the Cleveland area, which I have been to them all, and there is no comparison. More
by BOURBONSSTREET
Employees Worked With
Other Employees :
Holly Vansil, Brandon Boro, Steve Bourbonnais, Tom Papish
June 19, 2019
Service department After I had send original complain, service department called me and offered to fix tire by the end of the day with lesser charge . Work was done After I had send original complain, service department called me and offered to fix tire by the end of the day with lesser charge . Work was done in about 1 hour from the call as promised Thank you Original : Hello , I lease a Nissan leaf for the company as a delivery vehicle and need to use it every day . So in 06/18/2019 I had called the service department when front tire of the car popped up . I had called 3 times to the service department on 06/18/2019 asking for tire replacement for the Leaf that is leased / purchased from Ganley Nissan in Mayfield HTS . All three times was given different from $190-$200 and promises to call back by 1:00PM . Did not received call back , so had to call again and was Was told to bring the rim for the tire in for repairs with a price of the complete service of $206.00. I had dropped tire rim on 06/18/2019 at 5:50PM and was told that it will be ready next day and will call to pick it up , when work is completed . I received a call today 06/19/2019 at 3:45PM from a different tech , telling me that tire that my care needs is not in stock, that it could be ordered to arrive tomorrow 6/20/2019 and price is $226.00 What kind of service is this ? Thank you Integrity Dental Lab More
by Mumu
Employees Worked With
None of the people that were picking up the phone gave their name to me
