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Ken Ganley Nissan Mayfield - Service Center

Mayfield Heights, OH

4.8
1,554 Reviews
Call Service Center (440) 449-9500

1,554 Reviews of Ken Ganley Nissan Mayfield - Service Center

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October 23, 2024

Service department was inefficient. Two hours for an oil change! I made an appointment more than 3 weeks ago. More

by Eileen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Hohs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know who took care of me in service department.
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Oct 26, 2024 -

Ken Ganley Nissan Mayfield responded

Hi Eileen, thank you for your feedback. We are sorry that your experience at Ken Ganley Nissan Mayfield did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

October 21, 2024

Once I was able to contact them they were helpful very mannerable Wanted to get a loaner automobile but they didn’t have any available More

by papahan601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Ken Ganley Nissan Mayfield responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

October 19, 2024

I’ve been using this service for 14 years and have always trusted their expertise and friendliness. Never had a complaint. More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maranda Seither
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patty
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Oct 22, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we are so happy to read such a great review about Ken Ganley Nissan Mayfield! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 18, 2024

Prompt service and knowledgeable team made the process simple and efficient. Efforts are much appreciated More

by GLICKENAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Nissan Mayfield. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 17, 2024

Chuck Willis took excellent care of me. I use a cane, and Chuck helped me get to and from my car. My car was serviced in a timely manner. More

by mnatran43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Willis
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Oct 19, 2024 -

Ken Ganley Nissan Mayfield responded

Hello, we're happy you found our staff to be helpful during your experience here at Ken Ganley Nissan Mayfield. Feel free to reach out to us if you need anything. Have a wonderful day.

October 17, 2024

Amazing Customer Service and Excelent Timely Repairs Provided Each and Everytime I Visit The Dealership. More

by JASPER92374
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Behra
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Oct 19, 2024 -

Ken Ganley Nissan Mayfield responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 16, 2024

Mike is great. Always takes good care of me. He makes me feel at home. More

by BETSY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kazdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 16, 2024

I received my nissan rogue from this dealer a few years ago and they have always been polite and have outstanding service. More

by AGREENEMG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
October 15, 2024

Great staff, friendly atmosphere, very easy to do business with. Highly recommend for sales or service More

by bobbymario64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Sumpter IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Takach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maranda Seither
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kamal Rida, Ian Behra
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Oct 18, 2024 -

Ken Ganley Nissan Mayfield responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Nissan Mayfield. We are always more than happy to assist you if anything else comes up. Take care!

October 14, 2024

Amazing service, always diligent and with a respectfull and professional. Mr Kusak is a great person More

by Jorge1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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