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Ken Ganley Subaru Bedford
Bedford, OH
1,692 Reviews
Welcome to Ken Ganley Subaru Bedford
Our Cleveland area Subaru dealership proudly serves the Lake County and Summit County region, where we offer a wide selection of new Subaru models and used cars. Our dedicated sales and service teams work to provide expert vehicle knowledge and professional service for all your vehicle needs. We are available six days a week and are more than willing to assist you every step of the way through your car buying experience. Our finance professionals are on standby to answer any questions on your leasing and financing options, and our service technicians will happily offer their expert car advice on any questions you may have about our Subaru service or parts.
Eco-Friendly and Community Oriented
For years, our dealership has partnered with a variety of Charities and Organizations to bring our neighbors in Cleveland, Beachwood, Shaker Heights, Solon and Cleveland Heights closer together. At Ken Ganley Subaru Bedford we enjoy helping others succeed as well as providing an Eco-Friendly atmosphere at our dealership. Our facility has achieved the Subaru Eco-Friendly Retailer certification and we continue to assist our communities in preserving a clean and safe environment.
Stop by Ken Ganley Subaru Bedford and treat yourself to a test drive in a brand-new Subaru model of your choice. You can also tour our dealership by visiting our Tour page, or see it in person! We are conveniently located at 123 Broadway Ave. Bedford, OH 44146. For any questions on our Subaru inventory in Bedford, or if you wish to speak with a member of our sales team, feel free to contact us at (888) 853-6593 so we can reach out to you. Come find your dream Subaru Today. Our team can't wait to serve you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,692 reviews
June 26, 2026
Why is it I can only give 5 stars? I would give 10 if I could! I would give 10 if I could! More
by hcarellat
June 19, 2026
Kevin was great. The car was not prepped very well. Had to take it back the next day to be redone. The car was not prepped very well. Had to take it back the next day to be redone. More
by bonniekalnasy
June 17, 2026
They always take great care of me and my vehicle. I will be getting another VW partly due to the excellent service I received over the past 2 years. I will be getting another VW partly due to the excellent service I received over the past 2 years. More
by C2
Employees Worked With
Vw service
June 14, 2026
Kevin and Tyler were both great to work with. Kevin especially helpful with the screen. Kevin especially helpful with the screen. More
by jacque
June 13, 2026
Kevin was great, heard what I wanted and listened. Mark was also excellent to work with and helped make the decision easy. Mark was also excellent to work with and helped make the decision easy. More
by parker.vanwinkle
Employees Worked With
Other Employees :
Mark (I’m sorry I don’t know his last name)
June 12, 2026
Jesus is a great salesperson and Ali was awesome too They made my experience really great and I am very glad I chose to go to your dealership made my experience really great and I am very glad I chose to go to your dealership More
by joestefanek107
June 11, 2026
Always welcoming! Kevin was so wonderful. He worked hard to find me the car I wanted. He explained everything so well Kevin was so wonderful. He worked hard to find me the car I wanted. He explained everything so well More
by weezer2you
Employees Worked With
June 04, 2026
I am extremely disappointed with my experience at Bedford Subaru. I brought my vehicle in for service and it remained at the dealership for approximately six weeks. During that time, communication was poo Subaru. I brought my vehicle in for service and it remained at the dealership for approximately six weeks. During that time, communication was poor, updates were limited, and I was left without clear answers regarding the status of my vehicle. What made the situation even more frustrating was that when I finally received the vehicle back, I discovered damage that was not present before it was left in the dealership's care. I raised my concerns, but instead of taking ownership and working toward a resolution, my multiple phone calls and emails have not been returned. As a customer, I understand that repairs can sometimes take longer than expected. However, I expect transparency, accountability, and respect throughout the process. Leaving a vehicle at a dealership for over a month and then having to deal with potential damage issues afterward is simply unacceptable. The entire experience caused unnecessary stress, inconvenience, and a significant loss of confidence in the dealership. I chose Subaru because of its reputation for customer service and reliability, but this experience fell far short of those expectations. I hope Bedford Subaru takes this feedback seriously and reviews its communication practices, vehicle handling procedures, and customer service standards so that other customers do not have to go through a similar experience. More
by strader.chase
Employees Worked With
Justin- service manager
June 01, 2026
Kevin was awesome, friendly guy who is very open and honest about what you’re looking at. Clearly wants what’s best for you as the purchaser and not just the company. honest about what you’re looking at. Clearly wants what’s best for you as the purchaser and not just the company. More
by Bubbydadz
Employees Worked With
June 01, 2026
My experience with this dealership was very good. In particular, my salesperson, Gabe Byrd, was authentic, knowledgeable, and personable - by far the best salesperson I’ve ever had in the 50 years t In particular, my salesperson, Gabe Byrd, was authentic, knowledgeable, and personable - by far the best salesperson I’ve ever had in the 50 years that I’ve been buying cars. From my experience working with Gabe, I was predisposed to feeling good about the rest of the purchasing process, and the dealership met my high expectations. More
by G. Spayd
Employees Worked With
