Ken Ganley Subaru Bedford

Ken was very helpful, courteous and professional Found me a fantastic car/deal and worked very hard to support my comfort level. Finance rep was very helpful and patient. Definitely recommend me a fantastic car/deal and worked very hard to support my comfort level. Finance rep was very helpful and patient. Definitely recommend More

I really enjoyed my visit, Kevin was very helpful throughout the process, answered all my questions and helped getting a good deal. Overall great atmosphere at the dealership throughout the process, answered all my questions and helped getting a good deal. Overall great atmosphere at the dealership More

I really appreciated how professional, patient, and knowledgeable Kevin was throughout the process. He took the time to answer all my questions, explain my options clearly, and never made me feel press knowledgeable Kevin was throughout the process. He took the time to answer all my questions, explain my options clearly, and never made me feel pressured to make a decision. It was a very positive experience overall, and I’d be happy to work with him again in the future. More

The salesman was very helpful despite I being very new to the job. Everyone was helpful. the job. Everyone was helpful. More

I came in to get some information and Kevin was great ! He gave me a lot of information and didn’t put pressure on me at all . Will definitely be back to make my pressure and I definitely recommend asking He gave me a lot of information and didn’t put pressure on me at all . Will definitely be back to make my pressure and I definitely recommend asking for him ! More

Very professional and kind service which made the experience easy. I wasn’t ready for a new car at the time but the staff put me at ease and I felt really good about my purchase. experience easy. I wasn’t ready for a new car at the time but the staff put me at ease and I felt really good about my purchase. More

DO NOT SHOP HERE! The finance officer is clearly scamming people! From the moment he shook my hand without a firm shake. I knew he was about to be on some xx!! I was p The finance officer is clearly scamming people! From the moment he shook my hand without a firm shake. I knew he was about to be on some xx!! I was pre-approved for a $65,000 loan with money down, came in to meet with Kevin the salesman ready to buy my car! Now granted my trade in had negative equity on it, however the finance officer decreased the bluebook value of my trade-in by $6000 and inflated the actual cost to roll in the cost of my trade-in on the back end! Which would've made my monthly payment $1300 even with my down payment and good credit standing! Unbeknownst to him I had already spoken to a finance officer and know that my payment should've only been $849 per month!! I even showed Kevin my salesman that the finance officer hyper-deflated the blue book value of my trade-in! Needless to say I called the finance company who gave me my pre-approval and they encouraged me to try a different dealership!!! They explained that they had no idea that this dealership was doing this!!! the finance officer even asked me to keep my trade-in at $800 a month and get another car from them!! Which made absolutely no sense!! Who would buy two cars and you don't need it?? I would not suggest shopping here! This finance officer has given Ken Ganley a horrible name. Not to mention the car was purchased from a Ken Ganley a year ago so unless it'sa lemon the car has depreciated (according to the finance officer) by more than $12000 in 1 year when I get all of the services to maintain the car completed at Ken Ganley East?? And was just made an offer for that same car!!! It doesn't make sense! DO NOT SHOP HERE!!! More

This was my first time purchasing a vehicle from Ken Ganley Subaru Bedford. Chad El Alay worked with me to find a great vehicle. He was an outstanding person to deal with, and I would highly recomme Ganley Subaru Bedford. Chad El Alay worked with me to find a great vehicle. He was an outstanding person to deal with, and I would highly recommend him to anyone looking to buy a car. The rest of the KGSB team were also great to work with-even down to the new hire in-training in the office. You can certainly tell that this dealership places great value on quality vehicles and customer service both of which their team execute it well. Over the years, I've purchased about 15 cars from other dealerships, and this experience exceeded all of them. More

My two daughters and I have purchased new Subaru’s from Ganley Subaru in Bedford within the past year. Our salesperson, Joe Lonardo provided valuable guidance throughout the sale process to make sure that Ganley Subaru in Bedford within the past year. Our salesperson, Joe Lonardo provided valuable guidance throughout the sale process to make sure that our decisions with respect to price and options were met. The purchase of my Subaru Ascent was stress free with no pressure at all. I recommend Ganley Subaru if you are in the market for a new or used vehicle. More

My 2023 Forester developed a engine oil leak. I took it here. They found the passenger side valve cover was leaking oil. It took a couple of days to fix it because the gasket they got from anoth I took it here. They found the passenger side valve cover was leaking oil. It took a couple of days to fix it because the gasket they got from another dealer was the wrong one. They cleaned the bottom of the car while waiting for the correct gasket. Next day, the installed it. So far, it is working fine. However, I checked the oil and found they did not bother to top off the oil level. I think they should have as the car had lost quite a bit of oil. I did it myself. That is why I am giving them a 4 star rating instead of 5. I will use them again. More