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Ken Ganley Subaru Bedford

Bedford, OH

4.5
1,597 Reviews

123 Broadway Ave

Bedford, OH

44146

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Showing 1,597 reviews

January 14, 2022

Stay away from car repair hereAbsolute messHorrible Stay away from car repair here Absolute mess Horrible customer service Lack of knowledge or professionalism I don’t know how they get good revie More

by Barlevdanny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JENNIFER LEEDS, Matt Heilmann, Chrissy Walsh
Jan 16, 2022 -

Ken Ganley Subaru Bedford responded

Hi, thank you for your feedback. We are sorry that your experience at Ganley Subaru of Bedford did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better. Take care!

January 13, 2022

The sales manager will rip you off with a trade in. The sales team was very nice. More

by Martyh56
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Horrigan??????????, LARRY BORO, Peter Kash
Aug 04, 2022 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback and we apologize you felt unhappy with the trade value. We always aim to give the fair, market value.

November 29, 2021

We were looking for a very specific model and color. We found it online at this location. We were able to make contact and purchase the car very easily. Since we were driving in from out of state, the sale More

by send2steph
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kai Gilbert
Dec 02, 2021 -

Ken Ganley Subaru Bedford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ganley Subaru of Bedford! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 23, 2021

Mike has always been incredibly accommodating with me and my entire family through the years. We don’t go to anybody else when we need a car. More

by sherbene13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bryson
Nov 27, 2021 -

Ken Ganley Subaru Bedford responded

Hello, thank you for your kind review; we are happy to pass along your comments to Mike here at Ganley Subaru of Bedford! We are always more than happy to assist you if anything else comes up. Take care!

November 12, 2021

Mike Bryson helped me with my New 2022 Subaru Outback Purchase. I cannot recommend him as a sales representative of the dealership more. He will not steer you wrong. Highly recommend him! This is the More

by GDANARTIST
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bryson
Nov 14, 2021 -

Ken Ganley Subaru Bedford responded

Hello, thank you for your kind review; we are happy to pass along your comments to Mike here at Ganley Subaru of Bedford! Thanks again for the recommendation, and have an amazing day!

November 11, 2021

Mike Bryson was great! Knowledgeable, friendly, and very patient. He made buying a car a fun and easy experience. i wld recommend highly to friends and family! More

by laurelmhart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adel Yahya, Mike Bryson, Bryan Escott
Nov 14, 2021 -

Ken Ganley Subaru Bedford responded

Hi, thanks for your praise and kind comments about Mike. Thanks again for the recommendation, and have an amazing day!

November 04, 2021

Bryson was wonderful, helpful and we got everything done without a hitch. He answered all my questions and explained everything in detail. He knew everything about the Subaru line. I will be back for anothe More

by JSP2112
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alana Snyder, she gets 5 stars. Larry Clement, 5 stars., Mike Bryson
Nov 07, 2021 -

Ken Ganley Subaru Bedford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ganley Subaru of Bedford. Thank you, and have a fantastic day!

October 18, 2021

Thanks to Mike Bryson for always going above and beyond when selling me and my husband our Subarus over the years. I’ve lost count as to how many we’ve purchased/leased, and we’ve had great service from M More

by Landers
Recommend Dealer
Yes
Employees Worked With
Mike Bryson
Oct 20, 2021 -

Ken Ganley Subaru Bedford responded

Hello Landers, we're happy you found our staff to be so supportive during your experience here at Ganley Subaru of Bedford. We are always more than happy to assist you if anything else comes up. Take care!

October 03, 2021

I was put in contact with Mike in what was my 3rd ever new car buying experience. The 2nd Subaru purchase and first form this dealership and Mike. It was the best so far and one I will remember and use More

by Chris Arpajian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bryson
Oct 04, 2021 -

Ken Ganley Subaru Bedford responded

Hi Chris, thank you so much for your positive comments about Ganley Subaru of Bedford! We're happy you found our staff to be so supportive during your experience here at Ganley Subaru of Bedford. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 28, 2021

This is the third Subaru we have purchased from Mike Bryson at Ganley. Mike is wonderful to work with---knowledgeable, trustworthy, friendly and fun! He has always gone above and beyond when taking c More

by Crosstrek
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Bryson
Oct 01, 2021 -

Ken Ganley Subaru Bedford responded

Hi, thank you for your kind review; we are happy to pass along your comments to Mike here at Ganley Subaru of Bedford! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!