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Ken Ganley Subaru Wickliffe

Wickliffe, OH

4.9
2,273 Reviews
Ken Ganley Subaru Wickliffe takes a great deal of pride in helping our customers with entire car buying experience, ensuring that it's the best you ever had. We've helped many drivers from the neighboring communities of Cleveland, Painesville, Willoughby and Bedford OH get into the Subaru or used car of their dreams.
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28840 Euclid Ave

Wickliffe, OH

44092

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Showing 2,273 reviews

May 12, 2022

My first time buying from a certified dealership and it was a Phenomenal experience. Anshu Mangotra made it simple, quick and easy. More

by Connor.hairston
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anshu Mangotra
May 12, 2022 -

Ken Ganley Subaru Wickliffe responded

Thank you for the kind review, Connor! We appreciate you trusting the Ganley Subaru East team with your purchase and are happy to hear that Anshu made the experience a smooth one for you. Enjoy your new vehicle and please don't hesitate to reach out if we can be of service again in the future!

April 23, 2022

We started looking online out of curiosity at used cars. Within 15 minutes, we saw a couple we liked. Clicked on “inquire” and a couple hours later I’m looking at our new Subaru Impreza in our driveway. Ans More

by donna.m.czech
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Swansinger, Anshu Mangotra
Apr 25, 2022 -

Ken Ganley Subaru Wickliffe responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ganley Subaru of Wickliffe. We hope you continue to choose us for all your automotive needs! Take care!

April 19, 2022

Went to purchase a 2007 Mustang from Ganley today. Had a so-so experience until Steve joined in on the sale, things got worse from there. At 49 years of age, I didn’t appreciate being spoken to like a More

by Rharr73
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Mihalic
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you for your honest comments. We regret to hear we were unable to reach an agreement on the vehicle you were interested in. Please reach out to us at (440) 585-1000 and we will work with you personally in rectifying the issues you experienced.

Apr 29, 2022 -

Rharr73 responded

No thank you. Ganley lost my business for good.

April 14, 2022

Great service, very accommodating. Anshu went above and beyond to make my purchase easy and stress free. More

by awesomedude73073
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anshu Mangotra
Apr 15, 2022 -

Ken Ganley Subaru Wickliffe responded

Thanks for rating us five stars! We're glad Anshu could make this such a great experience!

Apr 16, 2022 -

Ken Ganley Subaru Wickliffe responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

Apr 16, 2022 -

Ken Ganley Subaru Wickliffe responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

March 25, 2022

Subaru provided excellent service for my 2019 Ascent, The manager and staff went above and beyond to address my service concerns. More

by jkgod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayli Holschuh, Phil Almas
Mar 25, 2022 -

Ken Ganley Subaru Wickliffe responded

It was our privilege to serve you! Thanks for trusting Ganley Subaru East with your Ascent and please don't hesitate to reach out if we can be of service again in the future!

March 04, 2022

My experience with Ganley Subaru East and Hannah Benjamin, specifically, was truly wonderful! Hannah is patient, kind, and genuinely invested in helping me find the right car for my lifestyle. She w More

by Sara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Benjamin, Jim Gentile
Mar 05, 2022 -

Ken Ganley Subaru Wickliffe responded

Hi Sara, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 23, 2022

Hannah was so good to us when we came into the showroom rather late to look at getting a new Subaru even though i didn’t want to part with my 2015 Subaru. I am so glad I did get a new car and upgraded with More

by mariell2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Benjamin
Feb 24, 2022 -

Ken Ganley Subaru Wickliffe responded

Thank you for sharing your experience working with Hannah and our team at Ganley Subaru East! We're happy that her expertise made the purchasing process easy!

February 23, 2022

Joy is very thorough in her work and makes the experience of getting a new car very enjoyable. Even taking time from her days off to help me through the purchase. Thanks again! More

by biofish
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joy Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Ken Ganley Subaru Wickliffe responded

Thank you for the kind review! We're so glad Joy had the opportunity to assist you with your recent purchase and we'll be sure to share this fantastic feedback with her. Thanks for trusting Ganley Subaru East with your business and please don't hesitate to reach out if there's anything else we can do for you!

January 18, 2022

Hannah was wonderful to work with. She helped me purchase my new Suburu Outback. Not only was she helpful and attentive while at the dealership, she continued to keep me updated every step of the way by phon More

by kyurick3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Benjamin
Jan 20, 2022 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 31, 2021

Lou worked hard for me to get the deal I wanted great sevice highly recomend More

by bgelbach
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Kosmerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Ken Ganley Subaru Wickliffe responded

Thank you for the excellent review! We're glad to hear Lou worked hard to get you a great deal and we hope we have the opportunity to serve you again in the future. Take care! - The Ganley Subaru East Team

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